Riad I. Iusmen
Northridge, CA 91324
HOME: 818-***-**** CELL: 818-***-****
***********@*****.***
WORK EXPERIENCE
Jonathan Club, Santa Monica, CA Apr. 17 – May 18
Parking and Security Manager
Deal with issues and concerns from members, guests and staff
Interview, hire, train, schedule, evaluate, discipline employees
Do payroll for the dept.
Work closely with H.R. to keep staff documentation up to date
Make sure daily parking, shuttle and security operations go smoothly
Keep track of P & L budget
Audit Gate Keepers’ reports
Investigate Incident Reports
Approve or deny Damage Claims and work closely with ins. companies
Order supplies and uniforms for dept.
Participate in weekly management meetings
Organize parking for special events
Purchase parking passes from City of Santa Monica
Purchase parking passes from off-site location
Lanier Parking, Burbank, CA Sept. 16 – Apr. 17
Facilities Manager (2 buildings)
Deal with issues and concerns from clients
Calculate balance and make daily bank deposits
Audit cashier reports and tickets
Schedule and supervise employees
Give breaks to cashiers and valets
Collect checks and issue monthly parking passes and daily validations to clients
Record daily and monthly activity into headquarter system
Track expenses and compare to budget
Monitor team’s payroll
Keep track of P&L budget
Hire and train employees
Solicit new accounts for the company
Attend monthly meeting with building management
Remington Plaza, Wilshire Corridor, CA Apr. 08 – Feb. 16
Valet Manager
Supervise 20 employees (valets, doormen, hallmen)
Schedule employees
Evaluate employees annually
Deal with complaints from residents and guests
Interview applicants and train new employees
Report directly to the General Manager
Provide Cal OSHA training for employees
Participate in HOA Board Meetings
Make sure that traffic, as well as daily operations, go smoothly
Represent the HOA in E.D.D. hearings
Give verbal or written warnings to employees who break the HOA rules
Take on the role of interim Security Manager as needed
Help Front Desk and Security Dept. as needed
Work closely with Engineering and Housekeeping Dept.
Work on annual budget
Investigate claims
Organize residents’ special events
Register “Daily Log”
Sunsent Parking, Woodland Hills, CA Dec. 07 – Mar. 08
Greeter and Valet Supervisor for Morton’s Steakhouse
Greet customers as they come into the restaurant
Valet parking assistance when necessary
Handle cash transactions and calculate the balance at the end of the night
Deal with complaints from guests
Handle employee issues
Supervise valets
North Valley Charter Academy, CA Aug. 07 – Feb. 08
Educational Support Provider
Supervise Study Hall
Supervise students while they are in lunch
Soccer couch for high school boys
Office work
Teach a homework class
Take the role of a substitute when a teacher is absent
Teach a co-ed soccer class
Work with severely autistic and mentally challenged student, inside and outside of the classroom.
Automac Parking, Northridge, CA Jul. 06 - Dec. 06
Northridge Hospital Parking Supervisor
parking patients’ cars
instructing patients where to go, once they are in the hospital
calculate balance at the end of the shift
cover breaks for valets and cashiers
supervise staff
SABCO, North Hollywood, CA Jul. 02 - Dec. 04
Customer Service Representative
Responsible for sending electricians on jobs
Responsible for all cash transactions and for accurate closing balance
MONROE HIGH SCHOOL, North Hills, CA Feb. 03 - May 03
Assistant Probation Officer (Internship)
Counseling kids on probation
Tutoring in Math, English and History
SANTA MONICA UNITED, Santa Monica, CA Jan. 02 - Mar. 03
Assistant Soccer Coach (boys 13 and 14 yrs old)
STANDARD PARKING, Santa Monica, CA Oct. 00 - Feb. 02
Valet Parking
Valet attendant and doorman
cashier
CALIFORNIA WOK, Encino, CA Apr. 99 - Jun. 00
Assistant Manager
Ensured stock and maintained store appearance
Responsible for all cash transactions, accurate closing balance, opening and closing store facilities
Deal with complaints from customers
EDUCATION
California State University Northridge Sept. 98 - May 03
B.A in Sociology (Criminology and Corrections)
Graduated with 3.0 GPA
CBEST Dec. 2007
Passed CBEST test
Van Nuys High School Sept. 95 - Jun. 98
Graduated with honors
Sexual Harassment Prevention Training Nov. 2016
C.P.R. /First Aid Training June 2015
SKILLS
Basic Computer Skills
Bilingual - English, Romanian
Typing – 50 wpm
Strong social skills
Good at multi-tasking
Works well with others
Speaks some Spanish
Good written and verbal skills
Leadership skills
Managerial skills