Assistant Executive
Resume:
Alicia Route
Assistant Liaison
**************@*****.***
Skills
Exceptional communication skills with a strong passion for writing. Well-versed in public relations, policy implementation, and legislative affairs with four-plus years of executive-level assistance.
Education
University of Illinois Springfield
Online Master of Public Administration (2021-2023)
Bachelor of Communication (2016-2019)
Experience
Assistant Liaison
Illinois Comptroller’s Office, 10/2019-current
Represents the Illinois Comptroller’s Office (IOC) before the General Assembly
Attends committee hearings and relays information back to the IOC
Tracks and monitors relevant legislation
Assists members of the General Assembly with questions pertaining to the Comptroller’s Office
Writes legislative memos and analyses
Assists with the legislative review process and policy implementation
Aids the legislative director with all other inquiries
Legislative Assistant
Illinois Comptroller’s Office, 08/2018-9/2019
Provided customer service and guidance to visitors and callers
Researched and resolved problems and concerns for the office
Scheduled conference rooms and coordinated meetings
Attended and participated in weekly legislative meetings
Answered a multi-line phone system
Conducted office tours
Assisted the Comptroller and her immediate staff
Office Associate
Illinois Comptroller’s Office, 01/2018-08/2018
Answered a multi-line phone system
Provided customer service to all callers
Operated the Illinois Accounting System
Contractual Office Assistant
Illinois Comptroller’s Office, 01/2017-01/2018
.
Demonstrated exceptional customer service while directing calls
Scanned appointment letters and other important documentation
Processed and distributed mail
Managed multiple executive calendars
Student Worker for the Center of Academic Success
Lincoln Land Community College, 8/2016-12/2016
Ensured that all students felt comfortable utilizing the Center for Academic Success
Reviewed student schedules, set appointments, and arranged quiet rooms for test readings
Answered and directed phone calls throughout the campus.
Summer Intern - Constituent Services Department
Illinois State Comptroller’s Office, 6/2016-8/2016
Directed calls regarding state funding and budget cuts
Scanned old state documents into computer files
Filed confidential documentation
Organized supplies for the State Comptroller’s tent at the Illinois State Fair
Student Worker for the Nursing Program
Lincoln Land Community College, 1/2016-5/2016
Filed student test scores
Operated word and excel in creating student handouts
Organized and cleaned conference rooms
Decorated the student hallways for special events
Summer Intern for the Print Shop
Illinois Comptroller’s Office, 6/2014-8/2014
Converted hard copies of old state documents into computer files
Operated machinery in the print shop
Assisted with binding the Illinois Comptroller’s 2014-2015 Calendars
References
Gwen Peebles, Legislative Director (current superior)– 217-***-****
Kevin Schoeben, Assistant Comptroller (current superior) – 217-***-****
Cortez Gillespie, Director of Administrative Services (former superior) – 217-***-****
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