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Quality Engineer Customer Care

Delhi, India
April 20, 2021

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Raju Verma

Mob. No. 082********



A qualified professional having over 12 years of hands-on experience. To Associate with an organization that Progress dynamically and provide me an opportunity to update my knowledge and skills in new technology and have a challenging career in Quality Assurance, and Customer support are as concerning to Tooling, Production & Quality Products by mastering my skill and experience in below areas.


Skill Set: -

Certification for ISO 9001 2008 internal Auditor

7 QC tools

8D Problem solving methodology

Control Plan

SPC (Statistical process control)

6S & Lean management System


Analytical and problem-solving ability

Planning and project management skills.

Basic knowledge on APQP, PPAP (FMEA, MSA, & FMA).

Note: Additional Qualification - Internal Auditor PFMEA, SPC & PPAP.


I am working in Thailand based company “Kasem International Co. Ltd.” From Nov. 2017 to till now as new product development and packaging engineer.

Kasem International Co., Ltd. was established in March 2003 to focus on manufacturing Products with food contact, which needs the best hygienic manufacturing and quality processes. Today, it is one of Thailand s fastest growing manufacturer of high-quality food contact products in baby feeding and Kitchen ware industry. Using the most advanced technology, Kasem International specializes in the production of feeding bottles, Liquid Silicon rubber nipples, pacifiers, plus many other practical and innovative products to assist modern age parents to simplify their life during best years of family formation.

The company s consistently excellent standards of production, quality process and customer care have made us the choice of leading brands and retailers in 20 countries across the globe. We are recognized for delivering innovative products, manufacturing excellence and technical solutions.

My Last assignment was with Dehradun based Tupperware India Pvt. Ltd. From March 2010 to Oct. 2017 as Quality Engineer.

Tupperware India Pvt. Ltd. is ISO Certified 9001 2008 Us Based kitchenware plastic products manufacturing.

Tupperware was developed in 1948 by Earl Silas Tupper (1907 83) in Leominster, Massachusetts. He developed plastic containers used in households to contain food and keep it airtight. The formerly patented "burping seal" is a famous aspect of Tupperware, Tupperware products come with a lifetime guarantee. In India, however in recent years has branched out into stainless steel cookware, fine cutlery, chef's knives and other kitchen gadgets.

I had joined as Junior quality engineer in Pearl Polymer Ltd. at Baddi, (H.P.) from Oct. 2008 to Feb. 2010. This company is an ISO 9001:2008 certified company and leading manufacturer of PET Bottle, Jars. The Major customers are Pepsi and Cadbury.

I had started as a Trainee Engineer in M/s Shree Naina Containers at Baddi, (H.P.) from August 2007 to Oct. 2008. The company was leading as the manufacturer Of PET PHARMA BOTTLES & JARS.

My Role & responsibilities in Kasem International Co., Ltd.

Proactively identifying the areas of quality failure and taking appropriate

Corrective / Preventive action.

Complete analysis of new product.

Communicate with the suppliers and European customers directly via mail and another source.

Prepare Mold Trial Report, conduct the all functional test.

Complete the live document as “PQSS” (Product Quality specification sheet).

Circulate the all approved mold related documents with functional/assemble details.

Preparation of training material for QC training.

Conducting product and process audits at feeder shops.

Visiting the customer places for solving quality related issues.


B.Sc. (Z.B.C.) from Kanpur University.


Post Graduate Diploma in plastic Processing & testing from Central Institute of Plastic Engineering and Technology (CIPET), Bhopal (M P).

Certificate Diploma in FRP Composite & Techniques from CIPET Bhopal (M P).

(Sponsored by NSTEBD, D.S.T. New Delhi)


One year Diploma in computer (D.C.P.A) Knowledge on computer like MS-Office & Internet Surfing.


Actively participating in production planning and control, material requirement planning and scheduling of customer requirement as a team player and contributing my best efforts to improve the work.


Father s Name : Sh. Bindadeen Verma

Date of Birth : 08 July 1985

Sex : Male

Nationality : Indian

Address : Kanak Vihar, Bayakhala, Near Raja Road, Selaqui, Dehradun,


Language Known : English & Hindi

Strength : Ability to grasp quickly and adept flexibility to a new environment.

Ability to work as a resource contributing and value- adding member

in team.

Date: ..

Place: .. (Raju Verma)

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