MORE ABOUT ME
Hi! I'm a Multi-talented Professional Service and Business
Coordinator successful at taking on diverse project tasks to meet tight deadlines. Hands-on and
analytical problem solver with excellent communication, planning and
decision-making skills.
PROFESSIONAL SKILLS
• Time Management
• Team Management
• Project Management
• Business Process Improvement
• Can work under pressure
• Can work with tight deadlines
• Works well both individually and in a team
LET'S COLLABORATE!
Number: +381*********
Email: adlt24@r.postjobfree.com
LinkedIn: linkedin.com/in/katarina-nikolic-mcelc-ba- 14951089
TOOLS
ERP
MS Office
SF CRM
SharePoint
JIRA
PSA (Professional Service Automation)
MSFlow
MSPowerApps
KATARINA NIKOLIC
Professional Service & Business Coordinator
EXPERIENCE
NCR Corporation (May 2019–Present)
Sales Support Operations Analyst
I worked with the Accounts Team and Business Operation Teams to fulfill clients' needs. I managed products, quotes, clients, and sales operations requirements and handled all the internal organizational needs. NCR Corporation (May 2017–May 2019)
I Created and managed global solution project management office. Professional Service Project Coordinator
PERSONAL INTERESTS
Yoga
Painting
Volunteering
Life Coaching
NCR Corporation (October 2015–May 2017)
Personal Assistant to the CEO
I assisted the CEO with daily administrative duties and completed a wide variety of administrative tasks that include managing an active calendar of appointments; completing expense reports; composing and preparing correspondence; arranging complex and detailed travel plans, itineraries, and agendas, compiling documents for meetings.
Fenix Energy (July 2015-September 2015)
Applied consultative approach to collect information on customer service, account and technical concerns via live chat, calls,and emails. Customer Support/Service Specialist
University of the People
I pursue a second degree in order to focus on developing my skills as a computer scientist.
Bachelor of Arts in Computer Science, 2020- Expected 2025 Singidunum University
I Earned academic honors in Hospitality Management. I also learned to speak Russian.
Bachelor of Arts in Economics, 2015-2018
EDUCATION
Six Sigma Yellow Belt - Continuous Improvement
Certified Master Life Coach
CERTIFICATIONS