An ambitious individual with a strong determination to succeed who possesses over ten years of customer-centric sales experience. Whom has been awarded several awards over the years for profit margin as well as having the most orders. I am seeking a position where I can utilize my ability to establish and manage accounts by building a rapport and understanding the consumer’s needs to enhance the growth of the company.
• Exceptional Customer Service • Ability to maintain calm under pressure
• Excellent oral and written communication • Understanding of basic computer skills
• Ability to troubleshoot • Ability to Multitask and retain information
• 30-40 orders daily • Strong mathematical skills
Valley Iron, Fresno CA
The Inside Sales Representative is responsible for maintaining, growing, and servicing new and existing accounts in our current serviced territories. Manage the order writing process, coordinate related outside processing, trouble shooting and assisting in rectifying problems, claims, and soliciting feedback from customers on products, services, pricing, and overall performance. Growing and up selling our current customer base, utilizing voice, fax, and email.
State Farm Insurance, Selma, CA
July 2010- June 2015
Actively, seeking and acquired new clients, identifying their needs and demands while formulating a strong relationship to ensure growth and preserve of their business. Design and implement effective marketing strategies to sell new insurance contracts or adjust existing ones as well as contacting potential clients and creating rapport by networking, cold calling, using referrals etc. Collect information from clients on in order to offer them the proper solution and check insurance claims to solidify trust.
High School Diploma Sanger High School
Bachelor of Science in Human Services, University of Phoenix
References and Supporting Documentation Furnished Upon Request