Chantal Denton

Curriculum Vitae

Email:

adlsv2@r.postjobfree.com

Address:

Eeufees Street 13

Lydenburg

1121

Phone Number:

072*******

Driver’s License:

Code B

Interest

Traveling

Gym

Music

Sports

Highly professional and detail oriented with a work experience of 7– years Branch Administration supporting managers to improve Company operations. Basic knowledge of finance, regulatory requirements and general bank operation. Proficient book keeping skills with ability to maintain an accurate general ledger in the branch. Motivated and dedicated in improving branch performance while providing leadership and mentoring to employees. Work effectively with no supervision. Actively promotes teamwork to meet branch goals and maintain high-level of employee satisfaction. Dedicated to optimal service and customer satisfaction.

Work Experience

Branch Administrator

ABSA Tubatse Crossing, Burgersfort 04 January 2010 – Present

Providing comprehensive support to Manager and Employees in different departments.

Performance reporting to Branch Manager - on overall general admin control, financial, customer service and claims.

Conduct quality check on service standards of branch.

Overall maintenance of office logistics

Responsible for Petty Cash Control.

Evaluate the effectiveness of existing policies and procedures, and initiate enhancements as identified.

Operate email/phone support desk for Retail branch colleague operational question and suggestions.

Provide monitoring and reporting of branch volumes using cash management tools.

Ensure cash ordering needs are being according to service level agreements.

Strong knowledge of Retail Banking policy, procedure and regulations.

SAP experience strongly desirable.

Ensure health and safety is the number one goal by following policies, processes and acting in a safe manner at all times.

Create, process, and file all purchase orders and invoices for the branch.

Excellent IT Skills (MS WORD, EXCELL and Outlook).

Knowledge of regulations relating to Compliance, Data Privacy and Protection, Anti Money Laundering.

Minimum one-year work related experience as a customer service clerk and receptionist.

Effectively communicate both verbally and in written from.

Adhering to company compliance standards.

Ability to support manager through reporting.

Extremely high sense of urgency.

Enthusiasm. Passion for working with people, good work ethic, and an internal drive to execute on goals and deliverables.

Strong knowledge of Retail Banking policy, procedure and regulations.

Knowledge of basic accounting.

Interpersonal skills with ability to deal with difficult situations in a professional manner.

Education and Qualifications

Matrix 2000

Degree Cosmetology SAASHT January 2001 – 2002

Studied Cosmetology for two years at SAASHT in Potchefstroom Academy (Health and Skincare)

Skills in performing Beauty Treatments, Beauty Products, Aromatherapy, Massage Treatments, Customer Service, Client Consultation, Spa Management.

National and International Recognition( ITEC, City & Guilds)

Qualified and Experience.

Delivering client consultations and evaluating skin and body requirements to identify client’s needs.

Offering a range of beauty treatments inclusive of facials, make up, eyelash and brow tint, shaping and wax.

Reference:

Branch Manager ABSA Tubatse Crossing

Ishmael Malele

013-***-****

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