Fred Wolken
** **** **** ** ***** Channel, NY *1693 347-***-****(H) 718-***-****(C) *****@****.***
SUMMARY OF QUALIFICATIONS
Results-oriented and dedicated executive level professional with strong management and leadership skills.
Equipped with extensive experience in the food and beverage service industry. Accustomed to developing effective strategies that significantly improve company operations and increase profits. Proficient in effectively organizing, handling and monitoring a wide variety of tasks. Demonstrate exceptional skills in supervising and motivating teams to deliver peak performance toward a common goal. Possess outstanding communication and leadership skills combined with great work ethics and commitment to excellence.
AREAS OF EXPERTISE
Operations & Facility Management, Staff Training Development and Motivation, Purchasing/Warehousing Management, Team Building & Leadership, Policies & Procedures Enforcement, Increasing Guest Satisfaction,
Property-wide Health & Safety, Food Cost Control & Analysis
PROFESSIONAL EXPERIENCE
Legends Hospitality: Aviator Sports & Event Center, Brooklyn NY
General Manager Food & Beverage April 2019 – Present
Oversee and Direct all aspects of the Food & Beverage operations: Food Court, Catering, Special Events, Golf Center, RIIS Park Pitch & Putt
P&L accountability, manage sales analysis, forecasting and reporting activities.
Scheduling, Payroll, Human Resources, Purchasing, Inventory, Maintenance, Safety & Food Safety
Legends Hospitality: Yankee Stadium Bronx, NY
Concession Manager March 2017 – April 2019
Centerplate: Belmont Park, NY & Saratoga Racecourse, NY, & Belleayre Ski Resort, NY
Assistant General Manager July 2011- March 2017
Play an integral role in maximizing company’s profitability and streamlining services, as well as accountable for formalizing revenue streams.
P&L accountability, manage sales analysis, forecasting and reporting activities.
Product cost control analysis and menu planning.
Manage total operations at both Racetracks in areas of staff management & development, customer & client relations, vendor relations, budgets, inventory control, purchasing of food & beverage, small wares, equipment & operating supplies.
Centerplate: Belmont Park, NY, Aqueduct Racetrack, NY & Saratoga Racetrack, NY
Director of Operations May 2008 - July2011
Direct all operations in the concessions, restaurants & warehouse departments.
Coordinate all maintenance, deliveries and facility needs.
Forecast and maintain weekly labor schedules for the concession and warehouse departments
Oversee and direct all opening and closing operations for all departments.
Lead and manage all aspects of the moves from track to track for each seasonal meet.
Excellent client relations
Responsible for employee training, development and motivation.
Centerplate: Jacob Javits Convention Center, Manhattan, NY
Warehouse/Purchasing Manager September 2007- May 2008
Assisted in implementing new policies & procedures for purchasing, transfers & inventories.
Managed offsite events at piers on Hudson River, set up & breakdown as well as managed the event.
Assisted as Area floor manager for Concession & Catering departments on larger shows.
Managed and organized staging area for over 2000 cases wine imported from all over the world to be distributed to different booths for the Wine Expo. Receiving, distribution & returns went well with high client reviews.
Responsible for purchasing, setting up & assist managing the Food & Beverage Service for the Senior Management Executive meeting at the Corporate Office in Stamford Connecticut
Centerplate: Belmont Park, NY, Aqueduct Racetrack, NY & Saratoga Racetrack, NY
Warehouse/Purchasing Manager May 2004 – September 2007
Implemented daily perpetual and weekly inventory procedures for all three locations.
Direct all warehousing operations & staff.
Oversee all purchasing, receiving & distribution of food & beverage, operating supplies and equipment for the concessions department.
Forecast and maintain weekly labor schedules for warehouse department.
Successfully purchased, received and distributed all food & beverage, operating supplies and equipment for the third leg of the Triple Crown (Belmont Stakes) from 2004 to present with attendances varying from 50,000 to 121,000. each year.
Aramark Corporation: Shea Stadium Flushing, NY
Warehouse/Purchasing Manager April 2002 – May 2004
Lead operation of 30-40 Union employees, 2 Assistant Managers, 6 Supervisors in a fast-paced receiving and distribution environment.
Responsible for purchasing, receiving and distribution of food & Beverage, cleaning supplies and operating supplies for all permanent and portable stands throughout Shea Stadium.
Responsible for maintaining a daily perpetual inventory and monthly inventory reports.
Forecast and maintain weekly labor schedules, review and compare labor on daily basis.
Work with all Department Managers to establish the proper par levels of inventory for their perspective areas.
Hired trained and supported the growth of 30 staff members, setting the highest standards of service and increasing employee motivation and client satisfaction through fan focused incentives.
Young Adult Institute: Queens, NY & Manhattan NY
Facility Manager 1998 – 2001
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KrystalTech International, Inc: Manhattan, NY
Traffic/Warehouse Manager 1992-1998
EDUCATION
Monsignor McClancy Memorial High School Diploma
Certification & Training
New York City Food Protection Certificate