Customer Service Associate

Luela Rejoso

Blk ** Lot ** Metroville Subd. Pooc Santa Rosa Laguna 4026

090********/096********

adlslv@r.postjobfree.com

Professional Summary:

High-energy professional with a background in customer service well-suited to the position of Call Center Representative. In-depth understanding of sales techniques gained through academic coursework and work experience.

EXPERIENCE

Remnant International College Baguio City Benguet Philippines

ESL Teacher

Jul. 2015- Jul. 2017

Gave one-on-one attention to each student while maintaining overall focus on entire group.

Educated Korean students in basics of English grammar and conversational speaking.

Created curriculum and planned course content and methods of instruction.

Yellow Cab Pizza Co. Santa Rosa Laguna Philippines

Team Leader, Store Assistant Front

Mar.2018-Mar.2021

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Preserved revenue streams by utilizing strong communication and negotiation skills to maintain customer satisfaction.

Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.

EDUCATION

Polytechnic University of the Philippines Metro Manila Philippines

Broadcasting Communication, Bachelor of Arts

May 2018- Mar. 2021

SKILLS

Ability to work under pressure

Computer literate

Strong Interpersonal skills

Friendly and people person

Team player

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