JUNGEUN PARK

adlskr@r.postjobfree.com 778-***-**** Edmonton, AB T6R 0S7

Summary

Reliable Sales Associate with experience in sales and customer service, ready to drive customer satisfaction and increase sales. Obtaining strong communication, payment handling, and sales skills. Friendly, knowledgeable and hard-working team player.

Skills

Merchandising knowledge

Energetic self-starter

Outgoing personality

Excellent communication skills

Product Sales

POS system operation

Cash handling accuracy

Customer- and service-oriented

Experience

Sales Associate LEGO - Edmonton, AB 11/2020 - Current

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

Sold various products by explaining unique features and educating customers on proper application.

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Operated cash register, collected payments and provided accurate change.

Assisted with purchases, locating items and signing up for rewards programs.

Helped customers find specific products, answered questions and offered product advice.

Seasonal Sales Associate Tommy Hilfiger - Edmonton, AB 11/2020 - 01/2021

Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

Maintained the store organized and presentable.

Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.

Waitress Ramen Misoya - Edmonton, AB 05/2019 - 08/2019

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.

Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.

Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

Maintained accuracy while handling payments, giving change and printing receipts to customers.

Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.

Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.

Waitress Village Sushi - Surrey, BC 02/2018 - 06/2018

Educated guests on daily specials and appetizers, entrees, desserts and other menu items.

Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.

Maintained accuracy while handling payments, giving change and printing receipts to customers.

Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.

Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.

Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education and Training

University Of Alberta Edmonton, AB Expected in 04/2023

Bachelor of Arts: Psychology

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