Verena Costello

**** *. ******** ***. #*

Dallas, TX 75204

Cell :858-***-****

OBJECTIVE

A challenging career with an organization that offers opportunity for advancement. A profession that will enable me to grow and develop with the company and become a valuable asset to the entire organization.

EMPLOYMENT

Kids Brand Manager-The Klein Group September 2020 to April 2021

Dallas Market Center-Dallas, Texas

• Required management over several brands to bring sellable product to specialty accounts.

• Provided daily support and communication with specialty accounts on orders, shipments and any customer service-related issues. Ensured strong client relations.

• Oversaw development and worked closely with children’s clothing manufactures to support and ensure growth for Spring/Summer and Fall Season.

• Worked at Dallas Markets, presenting new sample lines and managed the kids business for the Southwest region.

Customer Service Assistant-Natura Bisse International Inc. February 2014 to March 2020

Corporate Office-Irving, Texas

• Worked closely with sales managers and clients to support and ensure continued growth each season.

• Provided daily support and communication with Luxury Retailers, Independent Accounts, Specialty Multi Accounts and Hotel Spas on orders, shipments and any customer service-related issues.

• Maintained and coordinated order processing and customer service needs with the commercial and sales team.

• Facilitated daily communication with clients, account executives, retail buying offices to inform on status of all programs, related inventory, allocations and shipments.

Store Manager-Between Scene January 2011 to February 2014

Inwood Village-Dallas, Texas

• Sold collections of children’s apparel in upscale, trendy, clothing boutique.

• Participated in working with owner to select new product for all deliveries at markets.

• Assisted owner in the hiring and training of new sales associates.

• Coordinated and maintained shipments, rtv’s, client books, and special orders.

• Executed floor sets and window displays.

Store Manager/Personal Shopper-Sheke Boutique April 2006 to July 2010 North Park Mall-Dallas, Texas

• Managed eight team members to meet $800,000 annual sales projections.

• Trained sales associates to increase profits on product development, customer service, and merchandising.

• Achieved sales goals by assisting in forecasting monthly goals.

• Assisted store owners in buying women’s and men’s product lines in clothing, footwear, and accessories.

• Coordinated and maintained shipment of goods, delivery dates and rtvs.

Field Service Coordinator-Footwear and Handbag Division October 2003 to December 2005

Kenneth Cole Productions-San Diego/El Paso/New Mexico

• Managed the Kenneth Cole NY, Reaction, and Unlisted business for 180 account branches in a $4.9 million territory covering San Diego, Arizona, New Mexico, and El Paso.

• Communicated weekly/monthly inventory, sales, trends, and opportunities with all levels of management.

• Merchandised footwear and handbag collections to maximize sales potential.

• Planned special events and trunk shows for new product introduction at major retail accounts.

• Organized and executed formal seminars with Regional Managers, Store Managers, and Sales Associates on product knowledge and selling techniques.

Account Representative September 2000 to September 2003

The Movado Group, Inc.-Orange County/San Diego

• Recognition award received in Fall 2002 for having achieved the highest store increases for all Macy’s West accounts in San Diego.

• Successfully demonstrated ability to establish and implement call plans, which were effective in prioritizing sales time for $4.5 million territory.

• Coordinated top promotional events generating the highest number of sales in during Fall 2002.

• Led and managed the Movado, Coach and ESQ business for 100 accounts including major department stores and national jewelry chains in Orange County and San Diego.

• Analyzed and communicated sales data to managers and sales associates.

Buyer-Accessories & Apparel January 1997 to August 2000

Larry’s Shoes, Corporate Office-Ft. Worth, Texas

• Merchandise selection for new and core programs for 13 stores.

• Daily contact with vendors, store personnel and Corporate Marketing department.

• Monthly open-to-buy and inventory level updates for $1,000,000 department.

• Participated in selection of product for all marketing campaigns (newspaper, mailers, and billboards).

• Introduced new accessory vendors to already established core programs.

• Participated in major markets (i.e., Magic, Dallas Apparel Mart).

Assistant Buyer-Gold Chain Department March 1994 to December 1996

Zale Corporation, Diamond Park Fine Jewelers Division-Irving, Texas

• Coordinated store purchases, delivery dates, receipts, shipment of goods and rtvs.

• Retrieved/analyzed advertised sales statistics to determine success ratio and plan future advertising strategies for $800,000 department.

• Input and tracked daily, weekly, monthly sales, price changes, and store closings/openings.

• Attended vendor appointments and assisted buyer in merchandise selection for new programs.

• Maintained and updated all program books, recap sheets, model stock and automatic replenishment for stores.

• Supervise Gold Chain Departmental Detail Assistant.

EDUCATION

Bachelors of Arts Fall 1993

Texas State University, San Marcos, Texas

Major: Mass Communications/Public Relations

Minor: Fashion Merchandising

SKILLS

• Proficient use of computer programs (Microsoft Powerpoint, Microsoft Excel, WordPerfect,

Windows.

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