Manager Medical
Resume:
Yusheeka Johnson
North Little Rock, AR *****
********.*@*****.***
Authorized to work in the US for any employer
Work Experience
Full Service Shopper
Instacart
March 2019 to Present
• Collaborate with grocery stores to ensure the delivery of efficient, high quality service.
• Politely assisted customers in person and via telephone and text.
• Assisted customers with food selection, inquiries and order customization requests.
• Recommended, selected and help locate and obtain out-of-stock product based on customer requests.
• Completed on-time deliveries by choosing the best and most efficient routes.
• Consistently received positive feedback from customers on performance reviews. Lead Retail Merchandiser
Customer Services
2014 to Present
Communicate with consumers on distributions, void reports for consumers, on existing orders, assist customers with new ordering.
• Heavy communication with customers preparing sales, and plans for manager.
• Collect and review detailed store layout, report to Account manager, co-workers daily.
• Prepare work area for completion of reset.
• Perform neat and orderly break downs to allow adequate space utilization.
• Update shelving schematic based on requirements received, by manager.
• Keep all required documents and spreadsheets up to date with current tasking
• Report assignment status and/or completion to leadership.
• Provide superior and professional customer service to all customers.
• Maintain collaborative working relationship with store management team, co-workers.
• Assist with training all new employees on good effective consumer service skills. CHILD CARE Educator
University of ARKANSAS Medical Center KIDS FIRST
2004 to 2009
Provided effective communication with parents and staff of on class rooms for the children daily with special needs.
● Gathered information from parents, clinics, and previous childcare providers about psychosocial needs of each child.
● Met with families, medical team on provide best placement for child according to assessment.
● Provided each child with medical play based upon medical staff recommendations.
● Maintained daily records of children's individual activities, behaviors, meals and naps
● Created and implemented developmentally-appropriate curriculum that addressed all learning styles.
● Helped children reach milestones in the area of self-care.
● Answer phone, made phone call out daily with parents and providers to ensure that materials and supplies are in the center in a timely manner.
Education
BACHELOR OF ARTS in CRIMINAL JUSTICE
UNIVERSITY OF ARKANSAS AT LITTLE ROCK - Little Rock, AR ASSOCIATE OF ARTS
Pulaski Technical College
Skills
• Planograms
• Merchandising
• Special Needs
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