Adam D. Salazar
Austin, TX 78766
*************@*****.***
Professional Profile
Customer Service/Technical Support
● Background in analysis, development and delivery of high-performance technology solutions. Adapts easily to new technology
● Exceptional relationship building skills communicating with all levels-from customer to technical staff to senior management.
Experience
Fry’s Electronics, Austin, TX
Sales Representative/ Sales Manager, 2008 – Present
● Process sales and credit transactions
● Possess excellent negotiating skills
● Effectively trains new hires
● Proactively assists customers with determining the best products to meet their personal and business needs.
● Act as liaison between regional management and staff
● Ensure that our department has adequate staff at all times Tetco, Austin, TX
Assistant Manager, 2006 – 2008
● Assists with coordinating staff work schedules
● Provides direction to the team during their shift to maintain the appropriate operations of the store.
● Leads the staff and encourages development of individual strengths and improvement on individual opportunities
● Communicates ideas to the Store Manager for broader areas of improvement
● Communicates clear, concise and accurate information to staff and Store Manager
● Provides direction to the team during their shift to maintain the appropriate operations of the store.
Monster Timber INC., Sapphire, SC
On-Site Material Coordinator/Supervisor, 2004 - 2005
• Managed hardware/software problems on Windows and Macintosh systems. Provided customer training and up selling of product on site and via phone. Initiated and implemented the setup of cabling, enabling the use of terminal stations strategically placed throughout the facility. Commended by warehouse manager for being the "best worker I've ever had." Education
H.S., Diploma, 1997
William B. Travis High, Austin, TX
GPA: 3.0
Skills:
Experienced in general office principles, practices, and procedures. Detail oriented, proficient organizer with the ability to delegate and train others. Knowledge of diverse cultures. Team player with emphasis on quality.