S H A Z E S M A I L
A B O U T M E
An innovative Administrator with expertise in
enhancing and maintaining admin procedures
and providing full support to ensure fantastic
service and needs are met.
E D U C A T I O N
2009 - 2013 • Dr. Phillips High School
Kolok
Sales
Full time telesales for a printer and computer supply company, working under pressure to ensure sales are put through and correct. Maintaining client relations and set accounts for all WALTONS Branches.
Discovery Health
Financial Advisor
Receiving the occasional inbound call and making outbound calls based on leads generated.
Case management, to ensure all cases are resolved as efficiently and correctly as possible.
Quoting clients based on needs and following up on quotes the following day. Ensuring all targets are met per month, obtained targets and exceeded. Occasional Face to face meetings depending on clients comfort. Contacting clients to retain and make payment on their policies for them to remain covered.
Tracking policies to make sure they are activated
Capesoft Software
Administrator / PA / Receptionist / I.T support / Accounts Admin work for a time and attendance company.
Quoting clients based on their software needs, following up on quotes. Updating and maintaining CRM
Courtesy calls to clients to ensure clients are happy with service. Maintain Sales logs and leads to ensure sales consultant contacts and quotes clients, make sure contracts and invoices are sent to clients. Debtors which include ER projects - existing clients and new clients are up to date in payments.
Personal Assistant to Branch manager, ensuring claims are in on time, appointments are kept, follow ups are done, etc.
Maintaining service levels by assisting with I.T support where needed. All tasks are carried out efficiently.
Reception full time.
• ADMINISTRATOR •
E X P E R I E N C E
2014-
2015
2015
-2016
2017 -
now
071******* • ***********@*****.*** • LinkedIn - Shaz Esmail S K I L L S
Reception
Accounts
Time management
Personal Assistant
I.T Support
Administrator