NORA MCNICKLE
Gallatin, TN ***** · 615-***-**** · ***********@*****.***
Professional Summary
Organized Team Leader with exceptional ability to build a positive work environment, inspire trust and commitment while guiding teams toward achievement of organizational goals. Always on time and very reliable. Tasks are executed promptly and timely while working well with others, bringing everyone together as a family. Excellent trainer and mentor. Always ready to work.
EXPERIENCE
02/2017 – PRESENT
TEAM LEAD, SmileDirectClub
Managed schedules, accepted time off requests.
Evaluated employee skills and knowledge regularly, providing hands on training and mentoring to individuals.
Troubleshooting 3D printers.
Instructed junior team members on protocols and procedures on each of their printers daily.
Delivered superior training and leadership while boosting performance and helping team members achieve performance targets.
04/2012 – 01/2017
HAIRSTYLIST, SPORTCLIPS
Evaluated client needs and recommended treatments\strategy to achieve desired result, while maintaining hair health.
Kept work areas, tools and equipment clean while properly sanitized to minimize risk and cross-contamination.
Offered highly skilled and diverse salon services to over 20 daily customers including cuts, color and extensions.
2004- 2012
HAIR STYLIST/RECEPTIONIST – HAIR CUTTERY CREST HILL IL
COLOR, CUT,PERMS, WAXES
CUSTOMER SERVICE MAKING SURE THE CLIENT IS ALWAYS SATISFIED
MAKING APPOINTMENTS ANSWERING OF PHONE CALLS
OPENING AND CLOSING OF DRAWERS /SHOP
EDUCATION
05/2005
JOLIET WEST HS - Joliet, IL
07/2006
PROFESSIONAL CHOICE ACADEMY - Joliet, IL
SKILLS
Cash Handling
Computer literate
Equipment Maintenance
Knowledgeable in color cutting, 3D printers
Workplace Safety
Performance improvement
Customer service
Opening and closing of shops
Receptionist work
Answering phone calls and making appointments
REFERENCES:
AMBER CASE
199 RACHEL CT
WHITE HOUSE TN.
CHRISTA HENNING
815 FAIRFILED RD
WESTMORELAND, TN