Engineer Cisco

Arthur Ly

***** ******* ******* ***********, ** 80023 303-***-**** **.*******@*****.***

PROFILE:

Self driven leader who has exceptional organizational, management and interpersonal skills. Thrives on problem solving and innovation. Proven management of complex and fast-paced workload. Highly efficient and directional communication skills. Self taught Certified Cisco Networking Associate with an exceedingly high technology minded drive.

EXPERIENCE:

Education:

Front Range Community College, Westminster, CO

In Progress: Completed 60 credits towards Associate’s Degree in Computer Information Systems

Mountain Range High School, Westminster, CO

Diploma

Certification:

Cisco CCNA 200-301

Cisco ID: CSCO13584316

Technical Skills:

●Cisco Routers – 1841, 2611, 2620 series

●Cisco Switches – 3500, 3750 series

●OSI and TCP/IP models, TCP and UDP protocols

●IPv4 address types Unicast, Broadcast, Multicast

●The IPv6 addressing scheme in LAN/WAN environment

●Trunk ports, DTP, VTP (v1&v2), Native VLAN

●Port security DHCP snooping

●DHCP SPOOFING, VLAN PRUNNING, TAGGING, Ping and traceroute

Cisco IOS upgrades and recovery (FTP, TFTP, and MD5 verify)

Volunteer:

●Event Volunteer, Hmong American Association of Colorado and Hmong Student Association of Colorado

PROFESSIONAL EXPERIENCE:

Lumen, Denver, CO

Tier 1 Field Technician August 2020 - Present

●Monitoring and performing on-going maintenance on servers and network equipment

●Providing IT support to staff and customers, as well as responding to server and network issues

●Running hardware diagnostics and replacing failing parts in a timely manner

●Analyze server and network systems to identify and initiate repair of firmware issues

●Collaborating with software and network engineering teams on cybersecurity and network efficiency

●Installing and decommissioning of internal system components

Cruise America, Federal Heights, CO

Lead Technician May 2019 - June 2020

●Management and empowerment of work ethic

●Provide verbal assistance in interpersonal disputes in the work environment

●Execution of business clarity to ensure completion of fast-paced workload

●Decisive decisions to maximize profit and minimize cost

●Management of product inventory and RV inventory

●Diagnose and perform electrical repairs to coach and chassis systems

Verveba Telecom, Richardson, TX

Field Test Engineer Contracted Seasonal Job April 2016 - September 2016

●Troubleshooting experience of Base Band Units and CSR/SIAD technologies

●Understanding of LTE and other legacy technologies

●Understanding of multiple OEM equipments- Nokia/Ericsson/Samsung

●Able to troubleshoot AC and DC power systems

●Able to follow detailed method of procedures (MOP) and practices to perform routine maintenance on all radio interface equipment

Contact this candidate