Key Qualifications & Relevant Skills
Strong logical, assessment and interpretation skills
Excellent planning and administrative abilities
Excellent communication and interpersonal skills
Thorough understanding of finance, marketing, production and personnel management
Demonstrated ability to make use of and manage large databases by means of analytical tools
Proficient in Microsoft Office Suite, Google Drive Suite, Adobe Creative Suite, Constant Contact, One Call Now, Salesforce, Concur, Intaact, Canva, Asana, e-Verify
Education
Monroe College Bronx, NY
Bachelor of Arts - Public Accounting May 2012
Master of Business Administration Anticipated Dec 2021
Concentration: Human Resources and Project Management
Experience
Educators for Excellence New York, NY
National Administrative Assistant March 2020 – Present
Provide executive support to three national senior leaders and their teams including administrative support, calendar maintenance, travel arrangements, and expenditure processing.
Serve as main liaison and streamline communication between national External Affairs, Organizing & Field, Regional Strategy, and chapter teams
Manage expenditures and process invoicing for national External Affairs, Organizing & Field, and Regional Strategy teams
Provide logistical support and oversee planning and preparation of materials for member events that are owned by the External Affairs, Organizing & Field, and Regional Strategy Teams.
Oversee all production, design, and branding requests for the organization, including designing materials for publication or promotion, and coordinating with external design vendors
Research Foundation of CUNY New York, NY
Program Manager January 2019 – September 2019
Supported the program development of pilot internship program in partnership with the Department of Youth and Community Development to serve 1,000 CUNY students
Developed and implemented marketing strategies to promote interest and engagement of program participants resulting in the recruitment of over 7,500 CUNY students for the program.
Oversaw the student selection process, onboarding, and placement of 1,000 program participants.
Developed marketing materials, website, and established a data management system to record and monitor student success within program.
Acted as main liaison with CUNY’s Human Resource, Fiscal, Legal, and Data departments, as well as, key personnel from Employer Engagement and Student Development staff.
Developed and facilitated the onboarding and professional development training programs for students, partners, and hired staff.
Planned and executed events, such as the program job fair, employee training sessions, and professional development trainings
Supported program participants through duration of program, providing case management and referrals to resources as needed.
Program Coordinator May 2018 – December 2018
Oversaw the recruitment and pre-screening of CUNY students for open program positions and coordinate the new hire process including interviewing and facilitating new-hire orientation
Enforced, monitored, and implemented personnel policies and procedures
Coordinated the submission of student timesheets, tracking time worked against budget projections
Liaised with students, NYCHA Agency Staff and RFCUNY Staff providing customer service and supervision to all program participants and Agency staff
Analyzed and manage program data and tracking systems, and prepare necessary reports to RFCUNY and NYCHA agency
Developed and implemented a uniform process for efficient data tracking and management for all CUNY Internship Program interns, current and former.
Consolidated all redundant historical data, as well as, the proper entry and maintenance of new intern information in program database and trackers
Henry Street Settlement New York, NY
Program Coordinator January 2015 – Dec. 2017
Oversaw and developed three youth employment programs simultaneously servicing at-risk youth.
Developed and oversaw pilot employment program with ACS and New Yorkers for Children to service at risk youth.
Promoted to Program Coordinator to oversee hiring and training of program employees, and provided supervision to all program staff personnel
Developed and maintained program database containing employee, client and contracted partner data
Prepared weekly and quarterly analysis reports to track trends and identify areas for improvement
Communicated and presented data analysis to senior leadership members and funding city agency personnel
Analyzed and managed program budget, and tracked budget expenditures
Oversaw payroll entry and on-boarding for program clients and compiled reports assessing performance, efficiency and accuracy in data entry
Served as liaison between various city agencies, partnering organizations, and contracted employers
Implemented innovative programing procedures to increase efficiency and accuracy, resulting in 100% compliance grading
Project Coordinator April 2012 – October 2014
Oversaw employment program servicing largest NYC Vulnerable Youth Contract of 600+ participating clients
Conducted internal compliance audits to meet DYCD contract requirements
Provided supervision to program staff personnel.
Oversaw payroll entry and on-boarding for program clients.
Developed and facilitated trainings and workshops for staff and clients.