Customer Service Sales
Resume:
manveerchoolun@gmail.c
om
Royal Road, Chemin
Grenier
,Mauritius
facebook.com/laurent.
marquee
Manveer Choolun
About Me
I am a motivated recent college graduate from Flymates Ltd, a dedicated team player with good communication skills. I am actually seeking an opportunity to acquire a maximum in terms of knowledge and experience and leverage my talents in aviation sector. I am ambitious and hardworking, and want to find a company that i can grow with while achieving their goals, and eventually prove to be an asset to the organisation.
Education
2016 - 2017 Flymates Ltd Airport Operations Fundamental Understanding the airport
The airport as an operational system
Safety
Support services
Airport issues and challenges
The future airports
2016 - 2017 Flymates Ltd Airline Customer Service A better standard of customer service
New trends in customer services
Customer contact techniques
Social styles and tact
Dealing with complaints
Managing stress and pressure
2010 - 2015 Curepipe College GCSE '0' Level
2012 - 2012 Imperial College Universal ICT Education Programme
Internet and computing core certificate IC3 programme 2010 - 2010 Whitefield Business School The Cyber Leaders Character Building
Leadership
Mobile Technology
Experience
2019 - 2020 Starboard (Costa) Shop Attendant
Sales skills:
Meets and greets guests
Suggests add on sales
Overcome objectives
Successful closes the sale
Customer service:
Establishes rapport
Actively listens to guests needs and offers solutions Can-Do attitude:
Displays positive attitude
Demonstrate flexibility regarding changes
Dependability:
Follows though on responsibilities to completion
2018 - 2019 Synaegis Ltd Customer Service On Boarding Representative
Deal with clients, enhance the company's close relationship with it's clients.
Ensure constant follow up with the clients
2017 - 2018 Vanuatu Services Ltd Customer Executive Escalating any complaints
Updating database
2017 - 2018 Airport Terminal Operations Ltd Internship Welcoming and greeting of passengers at immigration arrival hall
Channelling of passengers at arrival and check in hall Identifying and reporting problems in the passenger terminal Offering guidance and information to passengers
Other Info
Skills
Professional skills in
communication
Team work
Time management
Fast management
Fast learner
Leadership
Problem solving
Interest
Travelling, Adventures, Team
building, Sports, Music
Languages
English, French, Creole, Italian
(basic)
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