Customer Machine
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Work History
Student
Alyssa Herena
Address
San Francisco, CA, 94132
Phone
************@*****.***
Program Coordinator
LifeSTEPS, Sacramento, CA
Gathered and organized all printed materials
required for program participation.
Entered data into the LifeSTEPS database system.
Worked with Kids and Teens that lived in
affordable housing complex. We did activities
such as homework assistance, community
awareness, art activities, and physical activities. 2019-11 -
2020-12
Barista
Peet's Coffee & Tea, San Jose, CA
Recommended products based on solid
understanding of individual customer needs and
preferences.
Restocked display cases with attractive
arrangements to promote specialty food items
like bagels and muffins.
Learned every menu preparation and numerous
off-label drinks to meet all customer needs.
Provided in-depth information to customers on
beverage preparation and offered samples of
latest brews.
Developed and demonstrated skillful and
creative latte art to engage customers.
Memorized recipes for specialty coffee
beverages and seasonal offerings.
Sanitized bathrooms, espresso machine, bar area,
seating area and used equipment and wiped
down counters and tables to prevent spread of
germs.
Trained new team members with positive
reinforcement and respectful, encouraging
2018-01 -
2020-12
Education
coaching.
High School Diploma
Milpitas High Schoo, - Milpitas, CA
2014-08 -
2017-06
Associate of Arts: Sociology
De Anza College - Cupertino, CA
2017-09 -
2019-12
Sociology
San Francisco State University - San Francisco, CA 2020-09 -
Current
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