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Office Customer Service

Location:
Ogden, UT
Posted:
April 18, 2021

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Resume:

McKenna Rose

Layton, UT

adlrv7@r.postjobfree.com

385-***-****

Work Experience

Phlebotomist

Intermountain Healthcare - Salt Lake City, UT

Present

I preformed blood draws, scheduled appointments, comforted patients, as well as corresponded with other medical care staff. I also did the front end portion for examples, have patients fill out important paperwork, insurance documents, and greeted the patients. A key responsibility I had was closing a lab for one of the locations I worked at. I stocked, cleaned and made sure all the samples were sent and the lab was prepared for the next day. Computers played a very important role in my position as well, ordering tests, locating and scanning in the correct documents, filling out MSP and other important paperwork was very common in the day to day.

Substitute Teacher K-12

Ready2Teach

Present

• Managed a class of 25 - 30 students.

• Followed and taught lesson plans assigned, by permanent teacher for students' in grades Kindergarten through the 12th grade.

• Aided handicapped/ disabled students

• Develop lesson plans and adjust as needed to present materials in succinct and coherent style.

• Recognized and addressed behavioral issues with students and administration.

• Supervised and enforce safety standards with students. OAXACA MAMA SALSA

August 2013 to August 2017

Cleaned and prepped produce, labeled and packaged product, cleaned and maintained work space, stocked supplies

MISCELLANEOUS CATERING

2013-2016

Miscellaneous catering jobs including running a weekly cafe, I have experience serving at weddings, community and other events. I am able to successfully execute waitress and server duties with proficiency and accuracy.

Sales Specialist (Seasonal Staff)

Victoria's Secret

October 2016 to January 2017

EUREKA

Multitasking and prioritizing while helping customers with their shopping journey. Bra sizing, fittings, greeting customers, operating the POS system are some of my responsibilities. Humboldt County Teen Court

October 2015 to May 2016

HUMBOLDT COUNTY

I went with two undercover agents and purchased tobacco products without an I.D card while underage as a youth decoy. The program was in collaboration with The Boys and Girls Club. Youth Attorney

Humboldt County Teen Court

October 2013 to May 2016

HUMBOLDT COUNTY

Preparing court cases, working with the mentor attorney, judge, and minors in the court system. I sat on a leadership committee for the program, Working with the other committee members including speaking to County Board of Board supervisors, City Council. Attending and teaching at youth summits. While volunteering with this program I was nominated and named as the Youth of the Year, I had the opportunity to be the "Police Chief for the day" with the Eureka Police Chief. With volunteering experience I was able to attend the FBI Teen Academy at the San Francisco Field Office. Phlebotomist

Revere Health - American Fork, UT

July 2018

I have successfully completed an estimated 200 blood draws,performed breath tests, urine cultures and other tests. This position has given me experience with anxious patients, i do my best to help ease the process for the. Some of my other responsibility are maintaining a clean work environment, cleaning, stocking, paperwork and explaining tests to patients, getting tests ready for send outs, handling situation with patients and other tasks.

Education

Utah Valley University

Present

certification

State and National

December 2017

College of the Redwoods

August 2015 to June 2017

Alder Grove Charter School

2016

Skills

• CUSTOMER SERVICE (Less than 1 year)

• EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS (Less than 1 year)

• MICROSOFT OFFICE (Less than 1 year)

• MS OFFICE (Less than 1 year)

• PROBLEM SOLVER (Less than 1 year)

• Phlebotomy

• Patient Care

• Venipuncture

• Vital Signs

• Laboratory Experience

• Medical Office Experience

Links

http://Rosemckennae.gmail.com

Certifications and Licenses

National Phlebotomy

December 2017 to December 2019

First Aid CPR AED

May 2020

Additional Information

Skills

-Able to maintain a clean work station -Operate Microsoft Office

-Great with safety -Able to Multitask and Prioritize

-Clear and Effective Communication -Dependable and Punctual

-Problem Solver - Resourceful

-Deliver Excellent Customer Service - Works well under pressure

-Follow written and verbal instructions and directions

- Reassuring and work with patients who may feel a level of anxiety associated with the pending procedure

-Friendly and Responsible

-Professional



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