Service Representative Customer

Cece

Curkoska

**** ***** **** ******, ** ***** 630-***-**** *********.******@*****.***

PREVIOUS EXPERIENCE

Woodforest National Bank Austin, Texas 07/2019 – Present Universal Banker & Call Center Associate

More than doubled the number of accounts the branch opened monthly from 12 to 27 Influenced a more client facing approach at my branch Adapted to call center work during an uncertain pandemic Managed a team of three after company-wide pandemic layoffs BMO Harris Bank Western Springs, IL 09/2007 – 01/2018 Universal Banker

Received 100% rating on multiple mystery shopper reviews Accepted loan & refinancing applications

Performed deposits and other client transactions

Balanced teller drawer, transactions & vault daily Republic Bank Darien, IL 01/2005 – 03/2007

Senior Customer Service Representative

Charter One Bank Clarendon Hills, IL 12/2001 – 12/2005 Senior Customer Service Representative & Teller Manager EDUCATION

Nico Nestor Institute Macedonia, Struga Graduated May 1992 BBA in Business Marketing

REFERENCE

Oak Brook Bank - Treasury Service Specialist

Irene Borachuk – 630-***-****