Customer Service

Le'Rin S Hickerson

C:904-***-**** E: ******.*********@*****.***

Jacksonville, FL 32211

PROFESSIONAL SUMMARY

Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Skilled Server offering [Number] years of experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

SKILLS

Order taking

Customer assistance

Product and service sales

Cash register operations

Written and verbal communication

Refunds and exchanges

Merchandising expertise

Customer relations

Point-of-sale system operation

Cash register operation

Product restocking

Product knowledge

Identification checks

Payment processing

Drawer management

Credit card processing

Retail merchandising

Financial shortage analysis

Refund handling

Customer service

Quality assurance

Interpersonal communication

Money handling abilities

Route deliveries

Safety and compliance

Cleaning agents

Stockroom organization

Hospitality services

WORK HISTORY

04/2019 to 10/2019 CUSTOMER SERVICE CASHIER

GATE Jacksonville, Florida

●Counted money in drawers at beginning and end of each shift to ensure amounts were correct

●Resolved customer complaints and maintained clean and tidy checkout area ● Counted cash in register drawer at beginning and end of shift

2

●Assisted customers by answering questions and fulfilling requests

●Answered questions about store policies and concerns to support positive customer experiences

08/2018 to 04/2019 WAREHOUSE ASSOCIATE

Amazon Jacksonville, FL

●Inspected incoming and outgoing shipments to verify accuracy and prevent errors

●Checked packages and merchandise for damage and quickly notified vendors to request replacements

●Recorded daily delivery information and obtained customer signature on delivery tickets

●Prepared orders for shipment by systematically picking, packing and labeling merchandise

●Shipped material and performed boxing, packing, labeling and preparation of any related documents

03/2016 to 08/2018 UV TECH

Baptist Hospital Jacksonville, FL

●Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents

Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness

●Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures

EDUCATION

06/1999 GED

Family Investment Center

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