CURRICULUM VITAE

MEHUL S. WADHAI

PH: 976-***-**** / 959-***-****

E-MAIL ID: adlrs7@r.postjobfree.com

CAREER OBJECTIVE:

Enthusiastic professional with excellent customer service seeks chance to be part of an organisation that provide maximum job satisfaction and good culture by giving more opportunities to learn, interact and gain experience by giving great responsibilities with competence to scale new heights through my career and to grow with the organisation .

EDUCATIONAL QUALIFICATION :

Academic :

Passed Bachelor of Comm. (B.com) from Vinayaka mission university of salem.

Passed higher secondary (H.S.C) from Maharashtra state Board of Education.

Passed matriculation (S.S.C) from Maharashtra state Board of Education.

PROFESSIONAL EXPERIENCE:

worked withCambata Aviation Private Limited as assistant supervisor in passenger handling department at Chatrapati Shivaji International Airport Mumbai from month of 14 August 2015 to 08 november 2016

Worked handling departure and arrival for Malaysian airlines since last one year and also have experience to handle different kinds of passengers.

Currently working with Air India Air Transport Service Limited as jr. customer agent at Chatrapati Shivaji International Airport Mumbai from 16 january 2017 till date and handling malaysian airlines .

RAMP SERCIVE ROLE:

before arrival has to check all equipment available on bay

Loading and offloading baggage every situation has to be note and give update to airlines manager

Make sure no one equipment has to touch with aircraft

Focus on baggage service reconciliation, scan the bags and then load in container

Focus on baggage break up area, all arrivals baggage has to go to arrival belt properly

DEPARTURE ROLE:

Includes preparing pre flight paper work, check in counters knows counter check in the passenger and handover the boarding pass at counter in system is liaison DCS system and Altia system, making booking in reservation system and issuing (FIM) when required and Tallying Coupons.

Boarding includes making announcements, stubbing boarding passes and feeding in system.

Clearing Departure crew from Immigration and customs, filling post flight paper work and replying to telex messages.

ARRIVAL ROLE:

Filling of PIR (Property Irregularity Report) & DPR (Damage Property Report) then updating them in World tracer to trace baggage of passengers.

Connecting DT(Direct Transit) passengers,handling Rush bag, taking Arrival Clearance from Immigration Department.

HOBBIES & INTEREST:

Reading books & to interact with people.

LANGUAGES KNOWN:

English, Hindi, Marathi.

STRENGTH:

Ability to utilise skills in terms where best required.

Focused on completing the responsibilities with efficiency.

Articulation of ideas in clear and creative style as well as improved telephone handling. Customer oriented and ability to work under pressure.

To inspire and to support team leadership.

Ability to accept Personal Responsibility for resolving concerns.

Ability to handle pressure in stressful situations

Flexibility to work in shifts.

PERSONAL INFORMATION:

Date of Birth : 12th July 1994

Place of Birth : Mumbai

Nationality : Indian

Gender : Male

Marital Status : Unmarried

DECLARATION:

I hereby put forward my candidature for your kind consideration with the declaration that the above mentioned factors are correct and true to the best of my knowledge and believe.

Mehul S. Wadhai

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