RAJ MARASINI

***** ******** *****, ******, ***** 78754 I Cell: 512-***-**** E-mail – adlrrj@r.postjobfree.com Professional Summary

Self-motivated with 16 years of Wal-Mart retail store management experience demonstrating the consistent track record of outstanding sales, profit, merchandising, and customer service results and championed in training new programs and processes to all associates including salaried and hourly managers. Comprehensive background leading all aspects of retail operations with following key skills:

Technical Skills

MS Office Suite

DBMS: MS Access, SPSS, SAS

Presentation Graphics: PowerPoint

Operating System: Windows, Unix, Linux

Networking: SQL Server, TCP/IP and Novell Network

Language: C++, C, Cobol, Visual Basic, Java, HTML, Developer 2000 RDBMS: Sybase 10, Oracle 8i

Web Development: Web Page Designing using MS FrontPage and Adobe Photoshop Platform: Google Docs, SharePoint, ZOOM, Cisco WebEx Meetings, Chrome, Workday. Professional Experience

WAL-MART STORES INC, Bentonville, Arkansas 2005-Present Store Director- Complex Walmart Supercenter, Austin, Texas 2016-present

Operational procedures, merchandising planning and implementation, financial budgeting and control, people development, scheduling and staffing, community relations, and maintenance of a customer friendly environment.

Manage a complex store through a team of 12 salaried member of management and 38 Hourly Managers for $78 million 225k sq. ft. supercenter operations with 239 hourly sales associates.

Coordinated sales promotion activities with local vendors. Assessed the overall presentation of merchandise and store standards, identified opportunities and implemented corrective action as appropriate.

Developed a merchandise assortment to meet the needs of a multi-cultural customer base.

Formulated pricing policies on merchandise according to requirements for profitability of store operations and ensure compliance with established security, sales, and record keeping procedures.

Launched e-commerce in Online Grocery Pickup & Grocery Delivery to local Austin community. FY 20 $2.5 M in OGP sales and 21,000 orders.

Manage staffing issue such as interviewing salaried and hourly staff, conduct appraisals and performance reviews as well as provide and organize training and development of associates.

Coordinated sales promotion activities with local vendors. Assessed the overall presentation of merchandise and store standards, identified opportunities and implemented corrective action as appropriate.

Improved customer service score significantly by developing and delivering customer service training session’s new customer standard; created a friendly selling culture across operations.

Retail Store Operations

Teambuilding/Training/Supervision

People Management

Reporting & Analysis

Budgeting & P&L Management

Inventory & Shrink Management

Merchandising

Incentive Program

Sales & Marketing Strategy

Business Process Implementation

Performance Management

Safety and Regulatory Compliance

Worked with community organizations and schools to foster an environment of corporation and partnership.

Co-Manager, Walmart Supercenter Austin, TX 78754 (2005-20016)

Managed and supported store operations of 225k sq. ft. $88 million Super Center.

Managed all facets of the Wal-Mart business in both Food and General Merchandise sides of the store ensuring efficient and effective execution of stocking and storage of freight, Assistant Manager Training and supervision, event planning, merchandising, process improvement, program implementation, merchandising, P&L analysis, and loss prevention.

Directly managed 325 associates – Responsible for hiring, performance evaluations, development, and recognition.

Recognized for increased customer service standards by promoting an environment that exceeds the expectations.

Review daily reports ensuring the accuracy of transactions from previous business day.

Multi-task and time manage operations and associates to complete Store Manager and Market Team direction while focusing on excellent customer service.

Maintain proper inventory levels monitoring daily and working with department Managers on any discrepancies as well as focusing on shrink prevention.

Selected as a Market Champion for Austin Market. Helped in driving Customer Must Win (CMW) initiative and conducted monthly audit in all stores in the market. Provided training to all operations assistant managers and exceeded expectations.

Effectively manage associates by listening to concerns, addressing issues, and developing associates to achieve their career goal.

Monitor daily Cash Office transactions, approve exceptions, and verify daily balance of safe.

Control wages by properly scheduling and forecasting sales to increase profitability. Additional experience includes Shift Manager, Assistant Manager and ASM trainee for Walmart. Store Director -GLOBAL TRADING, Cape Girardeau, MO, USA (2003-2005)

Managed International food store –Daily store operations, merchandising, and people while ensuring compliance with company policies and procedures.

Managing budgets, projecting sales, and evaluating financial performance to ensure store profitability.

Review daily reports ensuring the accuracy of transactions from previous business day.

Monitor daily Cash Office transactions, approve exceptions, and verify daily balance of safe.

Assist customers and support the store by reviewing records and reports to determine compliance with company operational expectations.

Control wages by properly scheduling and forecasting sales to increase profitability.

Directly manage 15 associates- Responsible for hiring, performance evaluations, development, and recognition. Education & Affiliations

Bachelor of Science- Computer Science Information Systems (1999-2003) Southeast Missouri State University, Cape Girardeau, MO 63701 Affiliations-

Greater Austin Nepali Society Board of Director

Satsang America Board of Director

Partnership with the Austin and Manor school district, volunteering with associates to do activities with the students on their campus.

Partnership with Family Eldercare Summer Fan drive brought entire Market 83 to Participate and donated 450 Fans. References: Available upon request

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