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Personal Assistant Customer Service

Location:
Kumasi, Ashanti, Ghana
Salary:
20,000-30,000
Posted:
April 17, 2021

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Resume:

LAWRENCE AMOFAH APPAU

Address: C/o NADMO P.O BOX 3 KODIE, AFIGYA KWABRE SOUTH

DISTRICT-ASHANTI REGION

Phone: +233 (0-24-705-**** & +233 (0-20-585-****

Email: adlrog@r.postjobfree.com & adlrog@r.postjobfree.com SUMMARY

PERSONAL

INFORMATION

As a talented graduate in B.A. Social Studies (Education) with quick- thinking ability, well equipped and trained to join a commercial or well establish business to contribute my experience towards its development. I am self-discipline, ambitious, goal-oriented and a fast learner with the ability to develop, adapt to change and the capacity to execute plans to perfection.

I possess an infectious enthusiasm and I am energized by working with people. These factors combine with strong customer service and client management skills enable me develop close relationship with colleagues and customers alike.

Postal Address: C/o NADMO, P.O. Box 3 Kodie, Afigya Kwabre South District, Ashanti-Region

Marital Status: Single

Children: None

Date of Birth: 20

th

April 1992

Nationality: Ghanaian

Country of Residence: Ghana

Residential GPS Address: AF-0074-3088

Residential Address: Plot 9 Block E, Nkukua Buoho, Afigya Kwabre South District. Ashanti- Region, Ghana-West Africa Languages: English & Twi (Asante)

Contact Number(s): +233********* & +233*********

Email(s): adlrog@r.postjobfree.com & adlrog@r.postjobfree.com WORK

EXPERIENCE

• September 2020- Current (Voluntary Worker)

Job Title: Secretary & Deputy Administrator

Company: National Disaster Management

Organization (Nadmo-Ghana)

Location: Afigya Kwabre South District- Ashanti

Duties

Attending Meetings at the District level as the sector representative

Personal Assistant to the District Director

Minute takings for internal meetings

Receiving and filing of letters, notices, etc

Customer Service duties

Report writing

Assisting the operations department in their field work (hazard mapping, Disaster Management, Risk

Assessment, Emergency Response, etc)

Representing the secretariat when necessary

IT support at the office

Any other role assigned

• 7th December 2020.

Job Title: Verification Officer (General-Election 2020) Company: Electoral Commission of Ghana

Location: Afigya Kwabre South District- Ashanti

Duties

To verify all eligible voters before they cast their ballot using the Biometric Verification Device at

Nkukua Buoho Primary 4 polling station.

Marking of the little index finger of verified voters with indelible ink to prevent them from trying to vote again at a different polling station

• November 2019- September 2020.

Job Title: District Registration Officer

Company: National Identification Authority (Ghana) Location: Afigya Kwabre South District- Ashanti

Duties

Leader of all registration officials deployed to Afigya Kwabre South District for the mass registration

exercise of Ghanaian citizens residing in the district

Coordinate and implement all decision from the

National Head Office in the district

Recruiting all registration officers at the district level.

Supervise and monitor all registration activities in the District

Identify suitable places in the district for setting up of registration centers

Reporting directly to the Head of operations of the Authority.

Manage all situations involving the mass registration at the district

Represent the authority at the district level and coordinating with the District Chief Executive for assistance and support.

In charge of publicity of the Authority at the District

Supplying of logistics to the registration centers during the mass registration

Communicating with leaders of the District and

Authority over decision making and policies at the district level

Any other role as assigned

• September 2018- August 2019 (National Service)

Job Title: Secretary & Operations Team Member

Company: National Disaster Management

Organization (Nadmo-Ghana)

Location: Afigya Kwabre South District- Ashanti

Duties

Personal Assistant to the District Director

Minute takings for internal meetings

Customer Service duties

Report typing after Administrator has drafted the report

Assisting the operations department in their field work (hazard mapping, Disaster Management, Risk

Assessment, Emergency Response, etc)

Representing the secretariat when necessary

IT support at the office

Any other role assigned

• September 2017- December 2017 (Internship)

Job Title: Social Studies Tutor & Soccer Team Coach Institution: St. Hubert Seminary/Senior High School Location: Santasi-Kumasi, Ashanti Region Ghana

Duties

Teaching of Social Studies from first year-final year students.

Organizing Assessment Test to evaluate students’ performance

Supervising and monitoring students’ development in terms of character and academic performance

Managing of the school soccer team and coaching the players to reach their potentials

Serving on the School’s sports committee

Any other role assigned

EDUCATION &

LICENSE

• September 2013- August 2014

Job Title: Pupils Teacher (Staff Member)

Institution: Menaba Private School (Ghana)

Location: Afigya Kwabre South District, Ashanti

Duties

Teaching of Mathematics and Science from primary 2-6.

Organizing Assessment Test to evaluate students’ performance

Supervising and monitoring students’ development in terms of character and academic performance

In charge of all co-curriculum activities in the school

Any other role assigned

• August 2012-September 2013

Job Title: Shop Attendant

Institution: Steve Photos and Printing Press (Ghana) Location: Afigya Kwabre South District, Ashanti

Duties

Letter Typing

Photocopying and Printing

Scanning and Editing

Photograph taking

Customer Service

Any other role assigned

January 2020- December 2022

Provisional Teaching License, (Ghana)

National Teachers Council (NTC)

August 2014 – July 2018

Bachelor of Arts Degree in Social Studies (Education), University of Education, Winneba- Ghana (UEW)

September 2008 -June 2012

West African Senior School Certificate Examination

(WASSCE), Anglican Senior High School, Kumasi (Super KASS)

August 1996 -May 2008

Basic Education Certificate Examination (BECE), Grace Baptist School, Kumasi (GBS)

ADDITIONAL

SKILLS

VALUES

• Good Inter Personal Relationship

• Superb Communication Abilities

• A good Team Player

• Easy Adaptation Skills

• Learning Oriented

• Exceptional Leadership Attributes

• Zeal to take Challenging Tasks

• Ability to Subdue Pressure and Work

• Good Follower of Instructions

• Progressive Work with Little or No Supervision

• Well trained on the appropriate and effective use of Information, Communication and Technological Tools and Equipment

• Tolerative

• Respectful & Obedient

• Loyal & Trustworthy

• Honest

• Principle

• Hard-working

• Self- Motivated

• Cordial

WORKSHOPS &

SEMINARS

ATTENDED

National Identification Authority Residential Training on being a District Registration Officer/Supervisor- Anita Hotel Ejisu

Educational Campaigns on Disaster Management and Prevention- NADMO Afigya Kwabre South

Ghana Aids Commission Seminar on the continuous rise of HIV among Ghanaians- RCC Ashanti Region

Teachers Recollection on the theme “Maintaining good inter- personal relationship with students whiles commanding respect”. St. Hubert Seminary/Senior High School.

ODSA Students Leadership seminar on the theme “Being a good leader with mature relationship between school authorities while executing your leadership role to perfection.” University of Education Winneba

LEADERSHIP &

HONOURS

CLUBS &

ORGANIZATIONS

HOBBIES

District Head for Afigya Kwabre South, NIA mass registration exercise in Ashanti-Region. November 2019- Current

South Campus Polling Station Verification Officer for University Hall JCRC 2017/2018 elections

Acting Soccer Team Coach for St. Hubert Seminary/Senior High School- September 2017-December-2017

Public Relations Officer (P.R.O) for University Hall JCRC

(University of Education, Winneba) 2016/2017

Member of the Students Representative Council (SRC) Local Publication, Communication and Information Committee

(University of Education Winneba), 2016/2017

Member of North Campus Hall Week Planning Committee,

(University of Education Winneba), 2016/2017

Acting Communications Officer for KASSING Music Group

(Anglican Senior High School, Kumasi) 2009-2012

Class Representative/Class Perfect for 1A2, 2A3 & 3A3

(Anglican Senior High School, Kumasi) 2008-2011

Member of Assemblies of God Campus Ministry (AGCM) Anglican Senior High School, Kumasi-University of Education, Winneba from 2009-2018

Member of Social Studies Students Association (SOSSA) University of Education, Winneba from 2014-2018

Member of KASSING Music Group, Anglican Senior High School, Kumasi from 2009-2012

Member of the Local Assembly for Students Representative Council (SRC) Anglican Senior High School, Kumasi from 2008-2011

Reading Novels

Watching and Playing Football

Watching Movies and Listening to Music

REFERENCES

Colonel Peter Ghansah

Head of Operations

National Identification Authority (NIA)

Tel: +233*********

Email: adlrog@r.postjobfree.com

Mr. James Adjei

District Director

National Disaster Management Organization (NADMO)

Afigya Kwabre South District Secretariat

Tel: +233*********

Email: adlrog@r.postjobfree.com

Hon. Adu Poku Christian

District Chief Executive

Afigya Kwabre South District

Tel: +233********* & +233*********

PHD. Lucy Effeh Attom

Head of Social Studies Education Department

University of Education, Winneba.

Tel: +233*********



Contact this candidate