Customer Service Representative

June ****- September ****

April ****- present.

July 2017

Stephanie Carrillo

**** ** **** *** *** 34 San Antonio Tx 78213

210-***-**** • ********************@*****.***

Profile

Professional and personable Call center representative with almost 3 years of experience in this field. Looking to grow & gain more knowledge.

Key Qualifications

● Troubleshooting

● Computer software savvy

● Customer service

● Communication skills

● Time management skills

Work Experience

Caption Agent, CaptionCall

● Dictating/captioning a variety of conversational topics verbatim.

● Provided excellent customer service by captioning exactly what is being said without any variation.

● Customer Service

● Maintained a high level of dictation speed and accuracy. Technical Support, Ibex

● Carefully listen and resolve customer problems.

● Assist and guide in troubleshooting with internet phone and cable.

● Crate tickets, provide status and updates on the ongoing request. Education

High School Diploma

SA Leadership Academy

References

Available upon request.

Contact this candidate