Campus Director
Resume:
Raymond Nunziata Jr.
Delivering Strategic Hands-on Leadership
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SE N I O R LE V EL EX E C U T I VE
Classroom instruction
KPI Implementation
P&L Management
Strategic Partnership Planning, Joint Ventures
Multi-Channel Sales & Marketing (Direct & Indirect)
Customer Service, Loyalty & Retention
Accreditation/Licensing
Facility R & D and build-outs
SWOT analysis
Call Center Management
Student Retention
Training, Team Building, Coaching & Mentoring
On-line teaching
Budget Preparation
CAREER HIGHLIGHTS
Turning historically red ink into black showing a 850K EBITDA in first year at Concorde
Increasing Core Program enrollments by 39% at Fortis
Increasing revenue by 50% in first year at UMA
Brought AC from near bankruptcy to a 4.0M revenue line with 800K EBITDA in 16 months
Reduced historically double-digit Bad Debt to below 2% YTD number at Fortis
Built company from one 42 student campus to a three campus 800 student system with-in 18 months at UMA
Brought client out of impending financial collapse to a 4.0M revenue line with 800K EBITDA in 16 months at Angley
Increasing revenue by over 300% ($300K to $1M) in first year and by 230% in the first full year for the UMA Clearwater Campus. (1M to $2. 3M) and by 173% (2.3M to $4M) in second full year with UMA and 35M to 50M as C.O.O. for UMA / NMTI
LE A D E R S H I P EX P E R I E N C E
Empire Education Group June 19– Present
Campus Director at Large
Key Accomplishments:
Managed transition to eLearning during pandemic. Including design and implementation
Personally, enrolled students and exceeded every start stretch budget coming in at 133% of budget
Improved student satisfaction survey results from 60% to 90%
Improved retention from 15% attrition to 6% attrition
Improved bad debt from 20% to 2.3%
Improved average monthly student attendance from 62% to 81%
Personally, executed all tasks in in each functional area of school operations.
•including, but not limited to Enrolling all students, assisting students with completion of FASFA, LEC, MPN, and explaining FA offer letter, performing academic Advising all students, training faculty, collecting cash payments from all students, performing classroom observations, etc…
Cleaning up an inherited 90/10 issue preventing the campus from missing the mark for what would have been its second consecutive year of missing this mark
Cleaning-up an inherited completion rate issue that prevented the school from falling below NACCAS standards
Key Accountabilities:
Responsible for the overall operations and performance of the campus
Developed and implemented Student Success awards program
Designed and implemented management training, faculty development workshop initiative
Monitoring program viability in terms of ROI
Single-handedly ran day to day operations of the campus as the only administrative staff member for three months
Raymond Nunziata
Career College Management Group Inc. May ‘14– June ‘19
Club Z! In-Home Tutoring and Test-Prep Services of Little Rock
and Gas Jockeys Educational Consulting Inc.
Responsible for planning, administering, promoting, and assessing instructional and tutoring programs and services. This includes, but is not limited to, registration, enrollment, scheduling, and instruction of students, as well as marketing, growth planning, and budget management. Additionally, B to B School Consulting clients comprised of Post-secondary educational institutions. Specifically, in the areas of compliance with State and National regulators including the USDOE with heavy emphasis Gainful Employment mitigation. Also consulting clients in need of sales training, retention training, and operational process and procedure development. The latter includes but is not limited enhancing student job placement practices and metrics. Additionally, working with the community to promote and inform all concerned about the features and benefits of the organization.
Gas Jockeys - President / Consultant
Consulting clients comprised of Post-secondary educational institutions. Specifically, in the areas of compliance with State and National regulators including the USDOE with heavy emphasis Gainful Employment mitigation. Also consulting clients in need of sales training, retention process, and operational process and procedure development including development and training. The latter includes, but is not to, limited enhancing student job placement practices and metrics. Additionally, working with the community to promote and inform all concerned about the features and benefits of the organization. Working with companies such as Pet’s Playground, CACUS, Lacoda Management (Residential C.O.O. assignment for two years), Newnan Educational Services, and Target Evolution. Among others.
Key Accomplishments:
Designed and implemented faculty and Admissions training resulting in a 50% decrease in attrition and a 200% increase in starts.
Acting Director of Sales doubling monthly revenue in 3 months.
Securing initial Accreditation through ACCSC
Securing initial access to Title Iv funds
Successfully led organization out of Title IV compliance issues
Securing State licensing
Successfully developed and executed strategic plan for school growth
Key Accountabilities:
Responsible for the overall operations and performance of 3 campuses
Improved enrollment start numbers by 300% in first year with ACB
Improved campus retention from 10% to 5 % in first year
Showed a 26% EBITDA in second year at Lacoda
Responsible for developing and managing company budget
Lease negotiation
Aligned strategic interests with owner's vision
Helped company successfully navigate through various compliance issues.
Club Z - President / Academic Dean/Instructor/Admissions Director
Key Accomplishments:
Effectively providing academic support to students
Increased revenue by 50% in first year
Increased Specialized Program enrollments by 39%
Improved student retention by 32%
Key Accountabilities:
Travel to various networking venues to support grassroots marketing plan
Complete P&L responsibilities
Preparing and submitting initial and follow-up visits with parents to assess efficacy
Employee productivity assessment and training to exceeding industry standard metrics
Raymond Nunziata
Education Affiliates, Tampa Bay, FL Feb ’10 – 4/28/14 Education Affiliates is focused on building a network of post-secondary schools with diverse offerings. Currently, EA has a total of 51 career education school locations nationwide. Available programs include, but are not limited to, Allied Health, Cosmetology, and Pharmacy Tech.
Director at Large – Multi Campus oversight
Key Accomplishments:
"Circle of Excellence" Company-wide award in 2010
Increased revenue by 50% in first year
Increased Core Program enrollments by 39%
Implemented process efficiency’s, KPI’s, and fiscal responsibilities that led to a 850k EBITA in first year
Improved student attrition by 20% to an average of 3.7% per month
Improved student satisfaction levels by 30% and in my first 2 months at Tampa
Designed, implemented, and monitored an advertising campaign that increased lead flow by 20%
Key Accountabilities:
Travel to various EA schools to perform SWOT analysis, create process improvement plan and implementation
Complete P&L responsibilities
Lead PM for corporate development plan, including the construction of new facilities and additional classrooms
Preparing and submitting initial and follow-up Accreditation / Licensing Reports including two SER’s
Assumed ownership of campus productivity per each site assignment
Brainwave Solution, Oviedo, FL June ‘08 – Feb ‘10
-Angley College (residential client) - Where I assumed the role of C.O.O
Consulting clients comprised of Post-secondary educational institutions. Specifically, in the areas of compliance with State and National regulators including the USDOE with heavy emphasis Gainful Employment mitigation. Also consulting clients in need of sales training, retention training, and operational process and procedure development. The latter includes but is not limited enhancing student job placement practices and metrics. Additionally, working with the community to promote and inform all concerned about the features and benefits of the organization.
Chief Operating Officer
Key Accomplishments:
Built company from one 42 student campus to a three campus 800 student system with-in 18 months
Brought AC from near bankruptcy to a 4.0M revenue line with 800K EBITDA in 16 months
Increased On-line Campus population by 400%
Doubled program offerings
Key Accountabilities:
Responsible for the overall operations and performance of 3 campuses in Florida
Complete P&L responsibilities
Responsible for developing and managing company budget
Lease negotiation
Responsible for operational functions of 3 campuses
Aligned strategic interests with owner's vision
Designed and developed an employee manual and S.O.P
Designed and implemented management training, management development workshops, and an operational manual to reflect legal and fundamental policies.
Designed and implemented a national marketing campaign and call center for on-line initiative
Monitoring program viability in terms of ROI
Facilitating the opening of two start-up schools from construction to production
Facilitating the development of the completion of individual campus budgets as well as the consolidation of same into one integrated corporate budget
Raymond Nunziata
Ultimate Medical Academy (UMA), Clearwater, FL Dec ‘04 - May ‘08
/National Massage Therapy Institute (NMTI)
At Ultimate Medical Academy (UMA) we specialize in healthcare education in a supportive atmosphere that promotes student success. We educate future allied health professionals through our online classroom and at our campuses in Clearwater and Tampa, FL. Since 1994, UMA has educated thousands of students for careers in the healthcare industry.
Chief Operating Officer
Key Accomplishments:
Brought UMA’s Clearwater campus from a 24 student campus to 300 student campus in two years
Increasing revenue by over 300% ($300K to $1M) in first year and by 230% in the first full year for the Clearwater Campus. (1M to $2. 3M) and by 173% (2.3M to $4M) in second full year with UMA
Moving UMA from a 250K EBITDA to a $200K EBITDA (20% margin) as CD for Clearwater Campus in first 7 months with UMA and with only two programs running
Designing, implementing, and monitoring an advertising campaign that increased lead flow by 300%
Brought Tampa start-up campus to a 400-student campus in first seven months of operation while simultaneously managing the operations of the other six schools in the system
Improving UMA’s standing with ABHES taking it from its original 2 year renewal to earning a 5 year renewal
Doubling program offerings
Key Accountabilities
Responsible for the overall operations and performance of 7 campuses in 5 States. Total Revenue equaling 50M.
Complete P&L and operations responsibility for seven campus system totaling 1300 students while also being the CD for UMA’s start-up campus in Tampa
Responsible for developing and managing budgets for both divisions (UMA and NMTI)
Developed SER for UMA’s change of ownership
Had a “no-finding” site visit result
Facilitating the accreditation and CIE approvals for UMA’s Branch campus
Lease negotiation
Responsible for operational functions of 7 campuses
Concorde Career Institute, Tampa Bay, FL May ’01- Dec ‘04 Concorde Career Institute-Tampa has been training healthcare professionals for over 30 years. Concorde offers short, affordable, hands-on or online, healthcare programs to fit any schedule.
Executive Campus President
Key Accomplishments:
Earning Company-wide “Most improved Campus” award in first full year
Earning Company-wide “Campus of the Year” in second full year
Moving bottom line from red to black in first full year, lifting profit by 350 % in second full year
Developing / motivating sales teams that consistently broke local and national records
Designing, implementing, and monitoring an advertising campaign that increased lead flow by 50%
Increasing sales by in first year by 220%
Improving student satisfaction levels by 50% and maintained a consistently high level of same
Developing a computerized data bank of employers willing and able to employ graduates and students
Automating functions and creating a resource center, improving customer service capabilities by 50%
Raymond Nunziata
Key Accountabilities:
Complete P&L responsibilities
Responsible for developing and managing campus budget
Lobbying Federal, State, and Local legislators including sponsoring fund raiser
Maintaining Professional and Community Commitments With:
Florida Association of Postsecondary Schools and Colleges
Former member Board of Directors
Committee Member - Legislative Committee
Kiwanis Club of Tampa
Former vice Chair - Publicity Committee,
Awarded “Rookie of the Year” Honors
EDUCATIONAL BACKGROUND
Master of Science Degree: Management and Business
National-Louis University
Bachelor of Arts Degree: Public Administration
University of Central Florida
Associate of Arts Degree: Liberal Arts
Edison Community College
Associate of Applied Science: Respiratory Therapy
Edison Community College
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