Manager Engineer

Courtney James McMillian

Fort Worth, TX ***** 682-***-**** E: ************@*****.***

AGILE PRODUCT MANAGER AGILE PROJECT MANAGER AGILE COACH LEAN CONSULTANT Dynamic, solution-oriented, Agile Product Manager with a 15+ year record of success driving innovations in process, methodology, metrics, and training; expertise in the SDLC, Lean Agile/Scrum Consulting and Project management. Creative leader with strong focus on building and improving. ACHIEVEMENTS

Developed and designed tracking system promoting 100% accountability of all part/equipment, reducing waste.

Implemented a new transportation management system resulting in external customer deliveries 97% success.

Deployed an automated tool system that tracked non-expendable items and helped eliminate waste. PROFESSIONAL EXPERIENCE

Lockheed Martin Aerospace

Agile Product Manager/Agile Project Manager 02/2019 - Present

• Guided project meetings and other internal client engagements to exceed customer expectations.

• Enabled speed of response and resolution to constraints on the Production Floor by 50%.

• Maintained constant communication for issues involved in user testing, user feedback, and IT Issues of Lockheed Internal Constraint Management software.

• Decreased percentage of unresolved constraints as Product Manager utilizing experience and subject matter knowledge

• Improved employee usage and reliance on the Speed Center as the Product Manager of Constraint Management software.

• Managed timeline and scope ensuring customer expectations were met

• Worked with implementation team to develop relates plans and ensured product backlog was well-groomed.

• Established processes and provided leadership with data, trends, and stats on constraint management performance.

• Increased reliance on Speed Center and increased volume of escalated and proactive constraints by establishing a relationship and demonstrating operational competence with production and production control management on the shop floor.

Northrop Grumman Aerospace

Agile Product Management Consultant 01/2018– 08/2018

• Embraced autonomy, seized the opportunity, and was trusted as a trusted expert to deploy new TMS Software.

• Interviewed engineer and other technical personal to become familiar with product technology and development methods.

• Provided transparency to senior leadership and worked with design, development and IT Security teams.

• Worked with IT implementation teams to validate and improved TMS performance by 75% for customer usage. Ameriprise Auto & Home

Project Manager/Property Claims Rep 06/2017 – 12/2017

• Managed the repair process by working closely with contractors and other vendors.

• Negotiated with contractors on revisions to repair costs including but not limited to replacement labor times and repair labor.

• Conducted physical inspections of damaged homes within a designated territory. Gordon Food Services

Inventory Control Coordinator 01/2017 – 06/2017

• Performed direct cycle counts daily and performs daily count of items on the Scratch Sales Report. Investigates and solves discrepancies with inventory count.

• Checked and verified daily rotation of specified items.

• Monitored movements of items to ensure placement in velocity zones for efficient order selection. Lockheed Martin Aeronautics

Material Coordinator/Handler 04/2010 – 04/2016

• Adhered to the mission, values and applicable practices of Lockheed Martin Aeronautics.

• Performed all tasks involving preparing, stocking issuing, and shipping of physical inventory, disposition and protection of U.S. Government Property.

• Analyzed, reviewed and recommends changes in stockroom and material areas and reports immediate actions required to present or resolve discrepancies.

• Investigated, followed up and expedited the manufacture and delivery of all types of shortages of materials, parts, tools and assemblies required to facilitate production. U.S. Army – Honorable Discharge

Logistics Specialist 11/2004 – 06/2009

• Adhered to the mission, values and applicable practices of the United States Army.

• Developed and designed a tracking system so the Commanding Officer was aware 100% of the time where his property was and supervised day to day operation.

• Lead monthly supply/accounting reports of inventory for the U.S. Army, largest and oldest Armor Battalion without flaw.

• Managed and established all supply and logistic operations for over 1,000 soldiers in the United States and Iraq. Unit Supply Specialist

• Supervised and performed daily maintenance tasks of U.S. Army supplies and equipment.

• Determined method of obtaining relief of responsibility for lost, damaged, and destroyed Government and supply items.

• Performed transactions to organizational and installation property books and coordinated all supply activities. EDUCATION & CERTIFICATIONS

Colorado Technical University (Online) Bachelor of Science Completion 2019 Lean Six Sigma Green Belt Certification HIPAA Certification Dale Carnegie Step Up to Leadership Certification

Leading SAFe Certified SAFe 5 Agilist Certification TECHNOLOGY/SKILLS

• Agile

• SCRUM

• Waterfall Methodologies

• Product Management/Product Owner

• Linux Enterprise(Red Hat)

• DMAIC

• SAP

• QADS, SFM, CMATS (Constraint Management System)

• SFM

• CMATS

• HTML

• CSS

• JavaScript

• VS Code

• Microsoft 365 (Project Professional, Excel, PowerPoint, Outlook, OneNote, OneDrive, Teams, Word)

• Business Agility, Dev Ops, Lean-Agile, Lean-Agile Leadership, Lean-Agile Mindset

• Lean-Agile Transformation, Lean Portfolio Management, Program Coordination

• Release on Demand, SAFe Principles, Scaled Agile Framework, System Thinking

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