Manager Project
Resume:
Sandra S. Saito, MIM, CPM
Dacono, CO 80514
Cellular: 612-***-****
Email: ***********@*****.***
SUMMARY
● High energy, self-starter individual able to motivate self and others.
● Quickly learn new applications and processes.
● Manage multiple, complex projects in parallel.
● Excellent interpersonal skills.
● Excellent written and verbal communication.
EMPLOYMENT HISTORY
● Sr. Project Manager, Argos Multilingual (Dec 2018 - Feb 2020)
● Sr. Service Manager, Amplexor (Life Science – May 2018-Nov 2018)
● Project Manager, Acclaro International (2008-2018)
● Project Manager, SDL International (2007-2008)
● Project Manager, Foreign Exchange Translations (2005-2006)
● Project Manager, Merrill Brink (2004-2005)
● Project Manager, Prisma International (2003-2004)
● Project Manager, Volkart May & Associates (2002-2003) EXPERIENCE
● Collaborated with clients on solutions for their international compliance.
● Drove client communication with weekly meetings and calls.
● Facilitated conference calls with various media platforms.
● Created and maintained client/project documentation utilizing Google docs and company’s secure intranet site.
● Worked closely with sales teams to ensure smooth transition of client to operations.
● Managed and strategized high-complexity, multilingual projects and programs. Clients served include Tiffany & Co., Florida State University School of Medicine, Sony Network Entertainment, The Met Opera, The Lincoln Center, 9Lenses, Tweddle Group, J&J Vision, STAAR Surgical, Integra Life Sciences.
● Created, prepared and presented schedules, documentation, status reports, and cost related analysis.
● Developed and implemented new processes for multimedia and web projects.
● Provided estimates on projects working closely with language, testing, and publishing teams.
● Provided mentoring, coaching and development for less experienced project managers.
● Managed projects for an array of industries from medical to marketing.
● Monitored all financial aspects of individual projects from quote creation/approval to billing.
● Acquired and developed resources; providing product and process training.
● Conducted project kick-off meetings and post-mortem meetings, face-to-face and via conference calls.
● Efficiently and effectively provided weekly status, post-mortem, and business review meetings.
● Identified and managed changes efficiently and effectively.
● Evaluated and implemented continuous improvement in the product development process. Assess any process gaps and develop action plans.
● Manage virtual teams of translators, tester, localization engineers, publishers, voice talents, audio engineers, and test leads, located across the globe.
● Provided client education on process and industry best practices. Identified. analyzed, and resolved customer inquiries and concerns.
● Developed, maintained, and archived project documentation (Risk, Resources, Costs, Schedule, Quality).
● Developed and refined process plans for audio/video projects (audio recording, subtitling).
● Created reports for account review to management.
● Responsible for training in-country reviewers onsite.
● Closely worked with reviewers to ensure timely review and review implementation.
● Created test cases for internal PM tool (Plunet) testing; set up and directed cross-department testing
● Trained project managers on tool upgrades and new technologies.
● Set up and coordinated API connector and WordPress plugin (WPML) testing with clients.
● Developed and document processes for new project types.
● Managed software, help, and web projects from inception to discontinuation.
● Acted as test lead for Basecase project.
SKILLS
● Microsoft Office, Zoom, GotoMeeting, Plunet Business Manager,WordPress, Passolo, Catalyst, Jira, Transifex, memoQ, InDesign, Illustrator, Zoom, Gotomeeting; Skype, Basecase.
● Excellent presentation skills.
● Knowledge of APIs and WPML.
● Strong interpersonal communication skill
● Effective strategic and planning thought processes.
● Excellent organizational skill
● Leadership skills, including effective team-building; priority-setting; and clearly defining roles, responsibilities, and objectives; and conflict management.
● Excellent analytical skills.
● Ability to prioritize work assignments based upon situational pressures
● Languages: Portuguese and basic Spanish.
EDUCATION
Certificate of Project Management
Management Center, University of St. Thomas, Minneapolis, MN Master of International Management
College of Business Graduate Program, University of St. Thomas, Minneapolis, MN Bachelor of Science: Agricultural Engineering
Universidade Estadual de Maringá, Brazil
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