Executive Assistant Customer Service

ADDRESS: Cluster * Unit * Y east Bank Road Cambridge Village San Andres Cainta, Rizal

Phone: +63-928*******

Email: **************@*****.***

SUMMARY

- Great skills in business management, specializing in customer service.

- Experienced at all stages of online sales development with goals and dynamics.

- Good knowledge of many programming languages including direct sales, customer business management and administration.

- Strong experience in project management and customer relations.

COMPETENCY STRENGTHS

• Project management. • customer service oriented.

• Excellent customer service. • Solving complex customer issues.

• Innovative. • strong skills in relationship marketing.

WORK EXPERIENCE

• Responsible for incoming and outgoing customer calls 06/2008 to 06/12 AIRTEL Congo.

• French course teacher 03/2005 to 04/2008.

• Director of development costs of the company JTL, and executive assistant to train distributors and consumers on the benefits of JOYTOLIVE products, 10/2012 to 11/2016 JTL- New York - agency - RDCONGO,

• TASLY International 01 / 2017- 03/2018 In charge of the development of the company's personnel, Training in the management system of the company and Customer Service, Treatment of customer problems and resolution.

• Lomé Togo 05/2019 To 03/2020, Train distributors and consumers on the benefits of ALLIANCE IN MOTION GLOBAL PHILIPPINES products.

EDUCATION

• July 2009: License in Management Marketing. University of UPN / RDC.

• July 2005: Higher Teacher Training School upn.

• From August 2000: Advanced level certificate in French and pedagogical.

INTERNATIONAL LANGUAGES

• French - Excellent

• English - very advanced

• Portuguese - Advanced

Contact this candidate