Manager Management

Pragadeeswaran R

MCA, MBA (Project Management)

Address: G-202, Concorde South Scape, Electronic City, Bangalore

Telephone: +91-962*******/962-***-**** E mail: **************.***@*****.***

Seek a challenging assignment in Project/Program/Delivery Management and Software Development/Testing lifecycle, where gained expertise and experience can significantly impact organisations growth

Professional Summary

19+ years of overall experience in Program Management, Product Management, Test Management, People Management, Account Management, Delivery Management, Performance Management, Scrum Master, Dev-ops, Cloud, Client co-ordination, Pre-Sales, Vendor Management, Quality Assurance and Quality Control

Good domain knowledge of Healthcare, Automotive, BFSI, Mobility, Retail and E-Commerce

Associated with Publicis Sapient as Agile Program Manager and playing the role of Agile Program Manager/Delivery Manager and lead the team of around 40+ associates

Worked as a Senior Project Manager for (Mobility - iOS, Android & Windows) projects with Skava (Infosys Company) and handled End to End delivery for JCPenney, Staples, Macys, Barnes Nobles, Adidas and Reebok clients

Worked as a Senior Project Manager in Zensar and handled End to End delivery for AEO (American Eagle Outfitter) client

Excellent Leadership, communication, negotiation, influencing, conflict resolution, team building and problem-solving skills

Skilled in building, establishing and optimizing teams, systems and processes to enhance efficiency and maximize delivery across multiple locations (India, Germany, Vietnam, Dubai and US)

Utilize Agile Methodologies to manage full life cycle development of Large and Complex projects

Well versed in SDLC & STLC. Good knowledge in CMS (Content Management System)

Well versed in Function Point Analysis and Planning Poker Estimation

Has been participated CMMI L5 and ISO Audits. Conducted the Process Level Training to the organization

Conducted auditing across the organization

Has been a prominent contributor to Pre-Sales activities for several deals with RFP’s and played a key role in a one billion deal right from the scratch

Has good knowledge on Delivery assurance activities and have actively involved in preparing Legal and Contractual documents like MSA, SOW, NDA etc

Efficient in preparing Planning, Budgeting, Estimation, Metrics, Resource Planning and Risk Assessment preparation for multiple projects

Proven experience of managing large Development (Java, .Net, IBM File Net, Swift, C#, ATG), Testing (Functional, Automation, Performance, Security), Maintenance & Support Team for multiple projects/verticals

Extensive experience in requirement gathering, coordinating with client, responsible for deliverables, status report to management and issue escalations

Maintain track on day to day basis of project scope, schedule, effort, risk and cost

Good experience in MPP & JIRA for tracking and scheduling the activities and timesheets for the team

Established the teams in third party locations and managed the team (Philips in Bangalore & Microsoft in Hyderabad) based on the vendor requirements

Good experience in vendor and event managements

Managed the attrition level lower than the target level

Facilitate in recruitment & hiring and review performance of team members

Successfully completed and delivered the Banking Mobile App for Samsung in Android within couple of weeks and got appreciation from top management

Appreciation from the Customer/Management due to some of the accounts in deep red were converted to dark green after I took over them

Technical Skills

Functional Testing Tool

:

HP UFT 12.52, Selenium, IBM RFT, Ranorex, Jbehave

Performance Testing Tool

:

JMeter, HP Load runner, MS VSTS

Defect Tracking Tool

:

HP ALM 12.53, Clear Quest, Bugzilla, QTest

Operating System

:

Windows 8/XP/NT, UNIX

Programming Language

:

C, C++, Java, JSP, VB Script, .Net, Swift, C#

RDBMS / Databases

:

Oracle, MS-Access, TOAD, SQL

E-Commerce

:

ATG 11.3, JAX-RS API

Project Management Tool

:

JIRA & MPP

Certifications

External

PRINCE2 – Foundation + Practitioner (Accredited by APMG International)

2012

Unmasking Interviewing Skills (Oscar Murphy International)

2012

Certified Scrum Master (Accredited by Scrum Alliance)

Certified Cloud Computing Professional (Accredited by Exin)

Certified SAFe Agile Professional

2013

2016

2018

Bosch Internal Certification

PMQ Trainings (Project, Requirement, Risk Management)

2012

BMQP (Supervisory Skills, Influencing Skills, Negotiation Skills)

2013

Career Path

Sapient Nov 2017 - till date

Agile Program Manager

Zensar Technologies Mar 2017 – Nov 2017

Senior Project Manager

Skava (Infosys Company) Sep 2015 – Feb 2017

Senior Project Manager

Ujjivan Dec 2014 - Sep 2015

Manager – IT (Projects)

Bosch May 2011 – Nov 2014

Associate Project Manager

Infosys Technologies Apr 2010 - Mar 2011

Test Analyst

Next Edge Softwares Apr 2009 - Apr 2010

QA Lead

TCS Jul 2007 - Apr 2009

IT Analyst

Perot Systems Sep 2005 - Jun 2007

Associate

Sri Chakra Computers Jul 2002 - Sep 2005

Software Trainer

Key Performance Areas

Programme /Stakeholder Relationship Management

Delivery Management through the project lifecycle to enable on-time, within budget and high-quality solutions

Define along with stakeholders the annual goals & objectives that meet organisation’s vision & mission

Productivity enhancements with tools, reusable components and best practices

Drive revenue growth in key business areas and customers (new business/requirements acquisitions from existing & new customers)

Train and development initiatives across the group

Project Manager/Delivery Manager

Deliver assigned projects within budget, schedule and defined quality norms

Prepare & maintain project plan or project execution plan, stage, exception, quality, risk and configuration plans as required

Grow, own and strengthen existing customer relationships to identify new opportunities & new client acquisition initiatives

Conduct project closure meetings and addressing all issues

Define Best Practices for project management and testing along with implementation plan and necessary training to the required associates

Pre-sales activities like interfacing with sales & customers to manage and understand requirements for solution formulation

Contributing towards team building, attrition control and knowledge management

Leadership & Team Management

Lead a team of around 40 resources for managing projects and delivery

Engage with team members to improve communication and build a team-spirited environment to improve job performance

Competency development across the team by mentoring and knowledge sharing

Mentoring Fresher and prepare the roadmap for OJT

Facilitate in recruitment & hiring and review performance of team members

Pre-Sales Activities

Position various solutions to customer for their upcoming and future requirements

Lead negotiations and ensuring closure for obtaining change requests for various implementations

Recruitment & Resource Management

Facilitate in recruitment & hiring and deployment of resources in projects

Ensure that resources are utilized effectively and billed 100% in the projects

Facilitate in the trainings and certifications for continuous competency improvement of the associates

Achievements & Responsibilities

Sapient

Managing and delivering the JCPenney, KPMG, Hyundai and Cooper Tires project deliverables without any escalations

Playing the role of Agile Coach/Delivery Manager

Co-ordinating with the business units for demand and fulfilment

Capacity planning and tracking

Communicate the project status, issues and risks to the management on frequent basis

Conduct regular status meeting with all the stake holders and the vendors

Zensar Technologies

Managing and delivering the American Eagle project in E-commerce domain without any escalations

Co-ordinating with the business units for demand and fulfilment

Capacity planning and tracking

Invoice preparation & Billing inputs to the client and management

Communicate the project status, issues and risks to the management on frequent basis

Conduct regular status meeting with all the stake holders and the vendors

Handling the recruitment and resource management role for the project

Skava (Infosys Company)

Managing and delivering the projects (iOS, Android and Windows) in Skava without any escalations

Co-ordinating with the business units for demand and fulfilment

Capacity planning and tracking

Communicate the project status, issues and risks to the management on frequent basis

Conduct regular status meeting with all the stake holders and the vendors

Delivered the Banking Mobile Application for Samsung in Android within couple of weeks and received Appreciation from Top Management

Co-ordinated UAT phase with end users till receiving the user acceptance sign off

Handling the recruitment and resource management role

Ujjivan

Managed and delivered the projects (Mobility and Banking) in Ujjivan without any escalations

Co-ordinating with the business units for demand and fulfilment

Capacity planning and tracking

Communicate the project status, issues and risks to the management on frequent basis

Conduct regular status meeting with all the stake holders and the vendors

Participated in end to end implementation for the projects and actively involved in the DC migration activity from Bangalore office to IBM Mumbai office and received the appreciation note from the management

Co-ordinated UAT phase with end users till receiving the user acceptance sign off

Invoice preparation & Billing inputs to the client and management

Handling the recruitment and resource management role

Bosch

Successfully handled projects (Mobility, Ecommerce, Automotive and MIS) in multiple horizontals.

Successfully delivered project without any escalations

Experience in Pre-sales and supported multiple RFP’s

Handled the recruitment and resource management role

Invoice preparation & Billing inputs to the client and management

Appreciation from the Customer/Management due to some of the accounts in deep red were converted to dark green after I took over them

Appreciation from the top management for took initiative and done the partnership with HP

Involved in the location movement (KG campus to Tidel Park) as a Department Co-ordinator and successfully completed the activity on time. Received appreciation from top management people for the same.

Actively participated in all the department activities as a Department Co-coordinator like TechnoBiz, Road shows etc and it's been appreciated by the management

Infosys

Successfully handled multiple projects

Successfully delivered project without any escalations

Additionally handled the recruitment and resource management role

Invoice preparation & Billing inputs to the client and management

Could generated revenue by delivering quality project within scheduled time

Received several appreciation note by client

Next Edge Softwares

Successfully transitioned more than 5 products from Dubai Hub to Bangalore

Handled more than 3 products for the enhancements, testing & implementation in other MESA countries.

Supported to the development team for the implementations without problem escalation raised by the end user and within the Service Level Agreements

Handled the recruitment and resource management role

TCS

Successfully handled multiple projects

Successfully delivered project without any escalations

Could generated revenue by delivering quality project within scheduled time

Received several appreciations note by client

Perot Systems

Joined as a Team Member in testing and promoted as the “Team Leader” based on good work performance.

Perot honoured my team by giving an award for best performance

Education

Qualification

Institute/University

Year

M.B.A (Project Management)

Alagappa University, Karaikudi

2007

M.C.A

Jamal Mohamed College (Fulltime), Bharadidasan University

2002

B.Sc (Computer Science)

Madura College (Fulltime), Madurai Kamaraj University

1999

H.S.C

Setupathi Hr.Sec.School, Madurai

1996

S.S.L.C

Setupathi Hr.Sec.School, Madurai

1994

Personal Details

Date of Birth: 29th August 1979

Languages Known: English and Tamil

Permanent Address: 184-1, Mullai Street, Krishnanagar, Tirupallai, Madurai, Tamil Nadu – 625014

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