Nൺඋൾ Mඇൺඍඌൺ ൺඇ ൺඇ
Los Angeles, CA ***** 803-***-**** *****.*******@*****.***
Highly-skilled IT Specialist well-versed in setting up hardware and software components for all users. Special skill in optimizing systems to address dynamic needs, improve collaboration and strengthen security. Weighs crucial business and IT needs against computer system and procedural limitations, assessing roadmaps for optimal functions. Currently seeking full-time employment in order to expand my skill set and effectively utilize the knowledge gained during my 10+ years in IT and Cybersecurity fields.
Analytics program experience
Data Analysis
Technical Understanding
Excellent communication with proper etiquette
Efficient time management
Competent in Microsoft Office
Bilingual, fluent in English and Armenian
Process Improvement
Problem Solving
Advanced computer repair and BIOS knowledge
Sr. Analyst, 01/2018 to 04/2021
Open Container Wine Bar – Orlando, FL
Utilized data gathered from the Square POS system to create data reports on Microsoft Excel. Created statistical reports with R Studio to demonstrate monthly consumption trends through extrapolation. Installed a secure Cisco VPN to access and maintain confidential information within the business network. Developed financial and operational reports in order to reach business goals. Sr. Tech, 08/2016 to 08/2017
Mr. PC – Columbia, SC
Repaired and assembled hardware such as Apple / PC products and video game consoles in a set amount of time. Ensured customer satisfaction through proper communication and necessary accommodations in order to resolve customer issues.
Network Engineer / Computer Technician, 01/2014 to 06/2016 Office Depot – Myrtle Beach, SC
Utilized CompTIA A+ and CompTIA Security+ knowledge to implement secure network architecture concepts and systems design.
Ensured application SLAs are met by employing appropriate monitoring and alerting tools as required by each supported application.
Analyzed and repaired basic and advanced computers. Removed viruses and installed necessary software for customers. Computer System Analyst, 05/2008 to 05/2012
United States Army Reserves – Fort Jackson, SC
Performed network administration; installed, operated, and maintained computer systems and local area networks (LAN) Maintain, process, and troubleshoot military computer systems and operations Repaired and replaced defective computer hardware
Managed highly sensitive information.
Associate of Science Degree: Information Technology - Computer Network Systems, 2014 ITT TECHNICAL INSTITUTE - Columbia, SC
GPA: 3.75/4.0
Coursework in Creating Websites in HTML and CSS, Strategies for the Technical Professional, Introduction to Mobile Operating Systems, Microsoft Desktop Operating System, Introduction to Information Systems Security, Network Technology and Service Integration
Training Certificate: Cybersecurity Analyst : 2014 Midlands Technical College - West Columbia, SC
Coursework in TCP/IP Networking Protocols, Threat and Vulnerability Management, Security+, Compliance and Assessment, Data Analysis and Interpretation
Certified Ethical Hacking (CEH) - In Progress, CompTIA A+, CompTIA Security+ Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ
S අඅඌ
Wඈඋ H ඌඍඈඋඒ
Eൽඎർൺඍ ඈඇ
Cൾඋඍ ൿ ർൺඍ ඈඇඌ