Office Assistant Manager
Resume:
Amanda Pagan
Brooks, AB
*****************@***********.***
#readytowork
Work Experience
Receptionist/Office Assistant
Davis Brooks - Brooks, AB
October 2019 to Present
*Greet customers in person and by telephone and direct to proper departments.
*Clerical duties including scanning,filing,accounts payable and P.O.S transactions
*Maintain a clean,organized and friendly environment for all Davis guests.
*Take and report any messages,concerns or inquiries to appropriate team leaders Dispatcher / Administration
J&L Shuttle Service - Medicine Hat, AB
January 2016 to July 2019
*Interaction with customers by phone,email and in person to provide bookings,schedules, pricing
*Improved customer satisfaction through superior conflict resolution and problem-solving skills
*Logistics systems into company processes to improve operations for daily, weekly, monthly itineraries
*Prepare daily manifests for each driver
*Performed billing,collection,invoicing,P.O.S transactions
* Upload and maintain accurate customer data
* Work closely with maintenance manager and handle all drivers requests
*Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Chiropractic Office Assistant
Crestwood Chiropractic Clinic - Medicine Hat, AB
June 2014 to October 2015
* Co-ordinate patient care
*Gathered forms,copied insurance cards to collect patient information for direct billing,payments
*Clerical duties,such as word processing,income tax information,data entry, filing, answering phones making patient appointments and confirmations.
*Sanitized,restocked, organized exam rooms and medical equipment
*Oriented and trained new staff on proper procedure and policies
*Maintain patient confidentiality
Education
Addictions Counseling Program
Medicine Hat College / - Medicine Hat, AB
2002 to 2003
Diploma in General Studies
University of Regina / Regina - Regina, SK
2000 to 2001
Skills
• Customer Service
• Front Desk
• Greet
Additional Information
References
Lindsay Tjeerdema
Account Manager GM Davis
403-***-****(Cell) 403-***-**** (Office)
Don Walker
J&L Shuttle Manager 403-***-**** (Cell)
Robert Petke
J&L Shuttle Lead Driver 403-***-**** (Cell)
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