RODOLPHO TORO
New York NY *0036
Email: *******@***.***
Career Summary:
Resident Manager with 20 years of experience in the industry, specializing in resident relations and
Staff efficiency. Always seeking to reduce operating expenses, using proper preventive maintenance practices.
WORK EXPERIENCE:
The Jack Parker Corp New York N.Y. 2013 – 2019
Resident Manager, The Biltmore Tower LLC.
Live-In / On Call Resident Manager
Responsible for all purchasing for Building Supplies and Maintenance
Ran Operations for 464-unit Luxury Building. In Manhattan
Supervised staff of 14 including porters, handymen, and concierge
Supervise all contractors working on property
Turn over vacant apartments as per management requirements.
Inspect all equipment (Fire alarms, Fire pump room, sprinklers' system, and elevators)
Ensure trash, refuse, and recyclables are disposed and picked-up properly on the Sanitation days.
Keep all common areas in good conditions and all fire egresses clear.
Supervise fire safety monitoring system in coordination with Central Command Station.
Perform basic electric and plumbing repairs, light construction and carpentry repairs when outside contractors are not required as needed.
Responsible for the overall, repair and upkeep of the premises, including machines, mechanical,
electrical equipment, boiler, and HVAC systems.
Atlantic Development Group, New York, NY 2009 - 2012
Resident Manager, 33 West End Avenue
Responsible for all operations of a luxury residential rental with 211 units and 5 commercial tenants.
Supervise all contractors working on property
Ensure trash, refuse, and recyclables are disposed and picked-up properly on the Sanitation days.
Setup operations for two new luxury buildings including hiring staff, implementing procedures, scheduling maintenance, apartment inspections, move-ins, troubleshooting building systems at startup.
Staff of 8 including porters, handymen, and concierge.
Inspect all equipment (Fire alarms, Fire pump room, sprinklers' system, and elevators)
The Beacon Rialto Capitol Condominiums, Jersey City, NJ 2006 – 2009
Resident Manager, 4 Beacon Way
Managed daily operations of two landmark buildings, 315-unit loft high-end luxury condominiums with 2 commercial tenants.
Inspected and tested all new building systems for restoration and conversion.
Oversaw building staff of 24 and applied progressive discipline as needed.
Ensure trash, refuse, and recyclables are disposed and picked-up properly on the Sanitation days.
Met with residents to resolve issues concerning them and brought these issues to a resolution.
Riverloft Condominiums, New York, NY 2004 – 2006
Superintendent, 92 Laight & 424 Washington Street
Ran operations of two buildings, 63-unit loft high-end luxury condominiums.
Coordinated and inspected all new construction and restoration.
Met with residents to resolve any problems that they were concerned with.
Managed staff of 12 and applied progressive discipline as needed.
Trevor Day School, New York, NY 1999-2004
Facilities Supervisor
Supervised staff of 12
Scheduled work assignments
Ordered: supplies – materials – furniture
Coordinated contractors and vendors
EDUCATION & CERTIFICATIONS:
High School Diploma
Step Up to Leadership Certificate from Dale Carnegie Training
P99 Boiler S12/S13 Sprinkler Standpipe
S95 Fire Alarm Panel
BMS / Building Monitoring System used to monitor building
UltiPro Management System used for payroll
BuildingLink used to manage building work order system
ADP used for payroll