F. T. TEKLEAB

Ashburn, VA, *****

Phone 720-***-**** eMail adlpyt@r.postjobfree.com

OBJECTIVE A position that allows me to use my computer skills and training in Hardware and Software Engineering, Data Center Engineering, Systems Analysis and Designing, Networking, and VoIP, Cloud, Programming and Support.

COMPUTER SKILL

OP Systems; Unix, Linux, Sun Solaris, RedHat, Ubuntu, CentOS, Mandarin, Kali-Linux, XP, 2003, Vista, Win-7, Mac, Server Win 2008, 2012, 2016. Office 365,

Software; MS Access, DB, Excel, Lotus, and Word Perfect, MS Office2007-10, SharePoint, Visio, Publisher, Uncenter, Remedy, CSG, ServiveNow, Right now, Cable Data, Zenoss, Clarity, Broad- work(R17, R14) SMS remote access,

WebEx, Cloud Based Salesforce,

Putty, MS -Hypervisor, MS-cloud AZURE, LAMP,

IBM Sterling Integrator, and more.

OTHER SKILL

Technical Writing, Project Design and Management. Quality control and Troubleshooting Tools.

EDUCATION MSC in Computer Information Systems from University of Denver. Certificates: Security+(601),IT Infrastructure Library ITIL, CCNA DC, Cloud+

XioTech SSD and HDD Platforms, SNIA Storage Engineering, Dell Storage Server, and CISSP, AWS, RHCE are in.

Progress.

SUMMARY

Processed Active Directory, Unix, Oracle, MSSQL, Lotus Notes, Troubleshoot platform and application Platforms.

Performed requests to add/modify/remove access to applications Created, modify scripts using shell, python, or power shell to make manual processes more automated.

Supported RSA and Security Content Automation Protocol (SCAP), Asset

Summary Reporting Format (ASR).

Performed Risk Assessment, Log file Analysis, File processing techniques, manipulating, configuring, integrating and implementing of operating systems using data processing tools and techniques.

Managed and supported Data Center, Virtual servers, Migrating data, troubleshooting and activating and implementing storage network.

Designed, configured, identified problems and resolved bottleneck prior to release on WAN, MAN, LAN, SAN and VPN, WAP.

Hands on experience on software development Procedures, including planning, organizing, controlling, and managing based on allocated budget and time.

Configured Brocade and CISCO and Juniper switches.

Collected, analyzed end user requirements and developed process and requirements, as well as documentation, and specification.

Troubleshot Proxy, VPN and B2B Integrator, and assisted zoning and connectivity issues, accessing and managing VMware, data-core and more platforms.

Designed, Developed, Configured and Monitored AWS, Azure Cloud Infrastructure.

Hands on experience on IBM products and services such as Direct Connect, MAPs, Sterling BPML, Sterling Control Center, Sterling Integrator.

Reviewed, Evaluated Agile development processes including Scrum, Kanban, DevOps.

Familiarized with, JIRA, and multiple Testing and Systems Analysis tools. PROFESSIONAL EXPERIENCE

US Gov Contractor Infrastructure Engineer Aug 2018 - Present

Building Virtual Hosts and Guest Server for over 6K users.

Initializing, racking, stacking configuring Dell 740 R servers.

Managed, Installed, configured Splunk Search Head, Indexer server and Indexers, connection and configured Forwarders on Linux Server.

Managed, Upgraded, configured Symantec Infrastructure Security tool.

Provided data driven narratives, determining what is important and what next steps should be taken.

Built data pipelines, tables and dashboards, and leverage these for analyzing incidents and trends.

Created a deep understanding of a complex technical environment through data and reporting as well as developing documentation.

Supported pre configured Veritas NetBackup Symantec NetBackup recovery suite heterogeneous backup.

Created key metrics in areas such as operational efficiency and failure rates, and evolve these over time to match changes to the infrastructure and business requirements.

Built cross-functional relationships and have the ability to influence policies and procedures to improve global data center operations.

Managed and Administered Citrix Gateway software, plugins, firmware, virtual appliance and hotfixes.

Major Financial Institute Data Security Services Consultant Fed 2014 – Jul 2018

Cloud Integration and Development Technical support for AWS, Azure, IBM cloud and Oracle.

Configured and Troubleshot data transmission bottle necks for internal Business and Trading Partners perspective to have secure file transfer using FTP, PGP, SFTP, FTPS, HTTPS, AS2, and Direct Connect ( VPN).

Supported data integration and communication based on the business standard and rule, including routing, validation, delivery, alerting, and follow up end-to-end process automation.

Monitored, Investigated network and security issues and anticipate problems, supported multiple network customer premise equipment, Installed configured Firewalls, SolarWinds, Cisco Networking Hardware.

Supported and Administered ServiceNow, RightNow platforms processes such as Call, Incident, Problem management, Change Management, (CMDB), Discovery, Asset Management, Service Catalog, Knowledge Management, Service Portal, Performance Analytics and other service modules.

Created Trouble tickets, generated and responded; customer interface and escalations.

Hands on Experience of IBM comprehensive integration solutions that helps optimize dynamic business network such as IBM Sterling B2B Integrator, File Gateway, Direct Connect, Control Center and Mainframe such as TSO, JCL. IMS.

Configured and translated technical concepts and requirements based on the customer Service Level Agreement (SLA).

Creation of Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.

Configured Routing protocols BGP, STP, VLANs, Trunking, ACLs, IPSec, and L2TP

Troubleshooting issues relating to v motion such as compatibility issues with help of event log.

Setting up Users and Groups for access to the Virtual Center, Moving VM’s from one LUN to another LUN using Storage V-Motion.

Supported pre configured Veritas NetBackup Symantec NetBackup recovery suite heterogeneous backup. XIOTech May 2012 - Jan 2014.

Data Center Engineer II

Managed, implemented Data Center and identified process improvement techniques using real time data processing methodology.

Performed Data Center Optimization and Virtualization in SAN / NAS Environment.

Calibrated, Managed capacity, ensured usability based on the requirements, and tested, replaced and Documented Power Distribution Unit (PDU).

Analyzed, Tested, Scalability of data center Building using Sensing software of Measurement and Management Technologies (MMT) and Low-Power Mote Technology

(LMT).

Provided technical specification support for data communication systems and monitored their tools and services.

Develop and follow a MOPs and anticipate problems, supported Juniper (JunOS), Firewalls, SolarWinds, Cisco Networking Hardware.

Created Trouble tickets, generated and responded; customer interface and escalations.

Develop and follow a MOPs and anticipate problems, supported Juniper (JunOS), Firewalls, SolarWinds, Cisco Networking Hardware.

Provided Log and failure analysis of products and services in association to datacenter or SAN, NAS and DAS products and services.

Troubleshot, configured firewalls, network security, and Application Delivery Switches, Servers, application protocols, HTTP, SSL, FTP, SMTP, RTSP, SIP.

Developed corrective action plans of critical issues that have wide impact on the backup servers their FC switches and Firmware.

Handled multiple tasks and general conceptual specifications and plans for effective and accurate data processing and resolution of the organization and analyzed it for further improvement and prepared recommend solutions.

Supported pre configured Veritas NetBackup Symantec NetBackup recovery suite heterogeneous backup.

Supported Datacenter Deployments, Migration planes and associated connectivity issues as well as implementation of the organizational platform.

Prepared, maintained plant documentation and implementation plans.

Prepared, utilized scripting languages in LAMP for troubleshooting and log analysis.

Supported multiple applications, virtualization software such as SharePoint servers and their connectivity issues of backup servers.

Managed Virtualization Environment using VM Ware ESX, VMWare vSphere, Virtual Center, VI Client.

Installed, Configured, Administered and Troubleshooting of ESX, vSphere 4.0, Virtual Center, VI Client.

Created and Managed Virtual Machines and Templates, Created Clusters for High Availability

(HA) and Distributive Resource Scheduling (DRS).

Configured Resource Pool, V Motion, Alerts, Alarms, Migrated Physical Servers to Virtual Server using VMware Converter (P2V Converter).

Migrated Virtual Machines using Motion, Performed Snapshots, Cloning, Cold Migrations and Hot Migrations.

Creating Templates from VM’s, deploy VM’s from templates and allocate resources. Pearson eCollege April 2010 – May 2012

Application Support Analyst

Application Support for online platform.

Assisted Instructors and students in their application development needs.

Troubleshot online platform, connection issues and security soft-wares in-relation to the eLearning platform.

Supported open source scripting and programming techniques.

Installed multiple Operating systems and applications as well as upgraded products and services.

Assisted the teaching learning process using scripting methodology, web development and virtualization tools.

Administered multiple application and web servers.

Designed, assisted online platforms and web sites using HTML, CSS3, and using scripting languages PHP, SQL Ajax and more.

Administered Database performed Patching, Application Server, JDeveloper or other IDE Java tools, E-business Suite, Oracle Business Intelligence Publisher or Enterprise manager would be an advantage.(DBA, DBS, RDBMS, Sys/System Admin, Network Admin, Helpdesk, Developer)

Experience on multiple Operating Systems (UNIX, Linux, Windows and others), developed and supported SQL, PLSQL platforms.

Sun Microsystem Jan 2009 – April 2010 Broomfield, CO Data Center Support

Managed, Controlled, and resolved machine initiated fault symptom codes for most mid to high level storage products and services.

Troubleshot storage Libraries, Mainframes, Backup Storage products and SAN connection issues and SCSI, Fiber channel technology.

Supported real time NOC for multiple geographical locations, assigned field technicians as well as relevant first touch technical support engineers.

Troubleshoot, and Initiated field services, created task action plan based on the symptom code and product type.

Updated customer information and documents, support level and contact information.

Administered Database performed Patching, Application Server, JDeveloper or other IDE Java tool, E-business Suite, Oracle Business Intelligence Publisher or Enterprise manager would be an advantage. (DBA, DBS, RDBMS, Sys/System Admin, Network Admin, Helpdesk, Developer)

Experience on multiple Operating Systems (UNIX, Linux, Windows and others), developed and supported SQL, PLSQL platforms.

Developed and have intense Knowledge of Java, XML, Perl, Oracle Developer

(Forms/Reports), SOA, Database/Application Performance and Tuning.

Migrated Virtual Machines using V-Motion, Created Clusters for High Availability and Dynamic Resource Scheduling.

Created Virtual Switches, Ports and Port groups and setting up Layer 2 Security Policies for Virtual Networks.

Troubleshooting issues relating to vMotion migration such as compatibility configuration issues.

References : will be provided upon request.

Contact this candidate