Domestic

FILSAN HUSSEIN

London 079**-***-*** ***************@*****.***

PERSONAL SUMMARY

Approachable and organised with a natural aptitude for adopting compassion and empathy, inspired to meet the needs of others and secure new role in care sector. Skilled in shaping positive communications and advancing client engagement with experience in establishing key relationships with residents and collaborating with professionals to facilitate and accelerate vital care experiences. Adapts easily to different working environments with an expertise in managing challenging behaviour and handling complex situations.

KEY SKILLS

Healthcare

Elderly care

Client relations

Behaviour management

Professional communications

Health and safety

Cultural sensitivity

IT proficiency

Time management

EDUCATION

Ongoing Level 3 Healthcare and Social Care Kensington and Chelsea College

2015 BTEC Level 1 Customer Service Coventry City College

RELEVANT EXPERIENCE

Carer, Acton Care Centre, London

January 2016 – June 2016

Steered individual personal needs and coordinated high quality person centred care and social and emotional support

Coordinated person centred care and support to assist residents in maintaining independence including personal care, active listening and social activities

Clarified client needs, assisting in dietary management, care plans, medication dispensing and visitor management

Spearheaded client wellbeing, managing risk and maintaining accurate records, drafting incident reports and daily logs

ADDITIONAL EXPERIENCE

Domestic Assistant, Charing Cross Hospital, London

2017 – Present

Maximises high standards of sanitation, cleaning patient areas and welfare facilities

Promotes safe, secure and clean working environment, removing and transporting waste

Sales Assistant, Scope, London

2017 - 2017

Replenished shelf stock and display areas using effective stock rotation

Sustained high levels of customer service, serving customers and providing timely advice and solutions

VOLUNTARY EXPERIENCE

Guides service users with little to no English skills through employment and benefits process

LANGUAGES

English

Somali

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