ROSE DER CHANG

EXPERIENCE:

Contractor to Merck to do forensic analysis to determine of the server can be retired for the AIM project and support the migration team on troubleshooting issue that arise for the GIO organization for HP-UX to Linux migration.

Worked with Oracle DBAs, and performed Disaster and Recovery on multiple databases

HP/HPE/DcX as a Unix System Administrator for various Operating System for the AMS Unix Midrange Delivery for the ALU account.

Supported the ALU/Nokia account on various Unix System Operating Systems, migration of Unix servers to the Atlanta Data Center, work on Disaster Recovery for the AMS ALU account, and work on security and sox security exception and risk assessment.

Role consists of providing support to customer globally, and assist the offshore team as part of the AMS Delivery Level L4, and management of the Security Vulnerabilities for Unix servers in the ALU/Nokia account.

Provide yearly Support Development Lab and Data Center for the ALU/Nokia account. This work was outsourced from Lucent to HP.

Worked as a Unix System Administrator for Alcatel-Lucent, Lucent, AT&T Bell Labs, and Western Electric companies supporting Research and Development servers, and assist in managing the computer center.

Experience doing both patching (using yum), and scripting (prefer Shell) in large environments

Has worked with Apache, and HPSA some while at HP

Strengths

Technical/engineering background in IT & IS

Data Center Management

Security Vulnerabilities for Unix OS (HP-UX, Linux, Solaris)

Security Risk assessment

TECHNICAL SUMMARY

Trouble-shooting, user support, change Management, CMDB, BladeLogic

Operating Systems HP-UX (25 years), Solaris (10 years), Linux (7 years), VMware (5 years), AIX (2 years), Microsoft Windows (7 years)

Disaster recovery 20 years

Low-level and high-level computer languages (C, C++, shell, Basic, Fortan, Cobol, Pascal)

Storage (NAS [Netapp], SAN [EMC, 3PAR, Hatichi])

Backup (Netbackup, Data Protector, Commvault)

Database (Oracle, Informix, Focus, Vsam)

Coordination of crisis issues for computer center

Security Exception evaluation

Trouble ticket system: SM9 and Remedy

Hardware HP (S800, blade), Sun (E3000, M1000), AT&T (3B), VAX (pdp11), Dell PC, Apple Mac

PROFESSIONAL EXPERIENCE

Insight Global, USA from September 2018 to October 2019

Contractor to Merck Company

To do forensic analysis on HPUX servers to determine if the server and equipment can be retired by use of Blade logic and login to the server.

Provide update information to the CMDB loaded in the Remedy application to contain the correct data on associated CMDB entry.

Unix Support for HPUX and Linux server for the migration team.

Interface with third party company (HPE, and HCL) to provide update for migration documentation for Merck management team.

HP/HPE/DxC ITO Service Delivery, USA from August, 2008 to June 2018

BAU Service Engineer Expert

Unix System Administrator for servers in Murray Hill, Indian Hill, and Atlanta for various Operating Systems.

Work on ALU Data Center migration of servers to the HP Atlanta Data Center.

Manage Data Center/Lab in the ALU/Nokia/Bell Labs Murray Hill site for any crisis as power shutdown, and for hand & eyes support.

Review security risk, security vulnerabilities, and Exception.

Security Subject Matter Expert for the AMS Unix Midrange Team.

Provide source information for SOX server configuration.

Assign and monitor queues for the incident, change, and server request tickets.

Provide support for servers on the ALU client label NSA.

Documenting and testing disaster recovery for the ALU client for the AMS.

Alcatel-Lucent/Lucent/AT&T/Bell Labs/Western Electric, USA from August 1978 to August 2008

/ Site Manager and Quality Control Manager/ Member of the Technical Staff 1

Senior System Administrator supporting various hardware (HP, SUN, VAX, PDP 11/70, 3B, and Netapp) and Operating System (HP-UX, UNIX, Solaris, Window, and Netapp).

There were different types of domain that was supported (NIS, NIS+, and NFS).

This was support several different Research and Development Business Units with different computer needs and requirement.

Loading, troubleshooting and patching various favors of UNIX Operating system.

Provide project management for various IT project needed by the Business Unit.

Site Manager and Quality Control Manger provided support for a Medical Venture Project as Site Manager for two sites (in California and Florida) for the CommView® Product which was a medical image application. Provided support for software quality control and improvement plan for various projects.

Member of the Software Quality Metric Methodology Workgroup which product the IEEE Standard for a Software Quality Metrics Methodology (IEEE Std. 1061-1992) document.

Member of the Technical Staff 1 is responsible for maintaining software code and project management of various EPLANS products and support to the Telephone Companies.

EDUCATION, CERTIFICATES AND TRAINING

MS degree in Computer Science (May 1990), Stevens Institute of Technology

BS degree in Business and minor Computer Science (May 1978), Towson University

Completed Trainings:

Operating System: HP-UX, Linux, Solaris, VMware, and Windows

ITIL certification training

Network: TCP/IP, and BX.25

Backup: Netbackup

ITIL certified

Publication:

IEEE Standard for a Software Quality Metrics Methodology

Contract Information:

adlppi@r.postjobfree.com

2 Golf Road, Edison, New Jersey 08820

M 908-***-****

H 732-***-****

Linkedin: https://www.linkedin.com/in/rdchang/

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