Jenifer Baskar
problem solver, innovator, mentor
No 97 als nagar Tambaram
Chennai Tamilnadu
*******.********@*****.***
https://www.linkedin.com/in/jen
ifer-baskar-62b08714b
EXPERIENCE ( 7 + years )
Bank Bazaar— Senior customer relationship officer
August 2018 - PRESENT
Generated and followed up on lead lists resulting from specific marketing campaigns.
Communicated with customers to understand needs and recommend appropriate solutions.
Selling the financial products based on the customer credit scores.
Completing the target on daily basis.
Interglobe aviation (indigo)— Process associate
September 2017 - July 2018
Resolved complaints efficiently to satisfy customers and encourage future transactions.
Offered technical support for online purchases and helped customer navigate website to facilitate buying process.
Answered phone with friendly greeting to create positive inbound calling experience for customers.
Shanmuga Aqua Industries —Assistant Manager
July 2013 - August 2017
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Submitted reports to senior management to aid in business decision-making and planning.
Handled customer service by dealing with complaints, organizing stock and answering customer questions
EDUCATION
ACHARYA NAGARJUNA UNIVERSITY,— Bachelor of
Commerce (Bcom)
August 2011 - June 2013
SKILLS
Business Development &
planning
Sales process
Direct Sales
New Business Development
Relationship Building
Operation
Technical support
Sales operation
Verbal & written
communication
B to B sales
LANGUAGES
English, Hindi,Tamil and
Marathi
AWARDS
Sales & Support Achievement
may 2015
Employee of the month
January 2018
Submission topper of the year
December 2019
SWAMY VIVEKANANDA HIGH SCHOOL, — HSLC
May 2009- June 2010
SWAMY VIVEKANANDA HIGH SCHOOL, — SSLC
May 2006- July 2007
HOBBIES
Fishing
Long Drive
Cooking