Personal Assistant Social Media
Resume:
CANEEL WILSON
Energetic hardworker seeks employment
Fort Worth, TX 76133
*******@*****.***
Authorized to work in the US for any employer
Billing Coordinator/Scheduler
Crawford Services - Grand Prairie, TX
March 2019 to Present
• Handle inbound and outbound calls
• Schedule plumbing service calls
• Monitor and manage customer accounts
• Process payments to resolve and clear accounts
• Escalation representative; handle difficult phone calls and deliver exceptional customer service to calm customer and reach a mutually reasonable resolution
Lease Loss Recovery Representative
GM Financial - Arlington, TX
October 2017 to March 2019
• Handle inbound and outbound calls
• Set up payment plans and settlements to help resolve account balance
• Monitor and manage customer accounts
• Process payments to resolve and clear accounts
• Escalation representative; handle difficult phone calls and deliver exceptional customer service to calm customer and reach a mutually reasonable resolution
Route Supervisor
Facilitec Southwest - Fort Worth, TX
December 2015 to October 2017
Answer inbound phone calls
● Route crews out to the assigned locations to do the cleanings
● Problem solve and troubleshoot as the need arises
● Contact applicants and schedule interviews
● Friendly disposition
C
WORK EXPERIENCE
● Excellent customer service skills
● Team worker
● Great listener
● Leader
Advanced Patient Care Representative/Team Lead
National HME - Richland Hills, TX
April 2014 to November 2015
Answer inbound phone calls
● Place phone orders for medical equipment
● Route drivers out to the patient location to deliver equipment
● Problem solve and troubleshoot as the need arises
● Lead the Memphis & Jackson Tennessee offices
● Turned the TN offices around to one of the best offices in the company for the months of March and April 2015
● Friendly disposition
● Excellent customer service skills
● Team worker
● Great listener
● Leader
Administrative Assistant - Secretary/Receptionist
FORT WORTH ISD - Fort Worth, TX
August 2009 to August 2013
Versia Williams Elementary & Purchasing Department
• Answered phones, handled faxes, and day-to-day logistical operations.
• Make copies and type correspondence
• Handled travel for the entire Fort Worth ISD while in the purchasing department
• Handled travel reconciliation for the entire Fort Worth ISD while in the purchasing department
• Ability to interface professionally with all parents, students and teachers at every level
• Perform a wide range of administrative support to fifty employees
• Handled all A/R and A/P for Versia Williams Elementary.
• Process paper work for all new hires and existing employees. Including the creating of name tags and set up of computer log in accounts
• Managed employee payroll, and employee files.
• Update, maintain, and create all employee files for approximately sixty employees.
• Process sensitive personnel and managerial information
• Kept track of billing, receiving, ordering and payroll for the school.
• Serve as a personal assistant to the Principal by providing support including typing, proofing and editing
• Keep a weekly inventory of supplies and ordered supplies as needed.
• Ability to handle multiple assignments in a fast paced environment Administrative Assistant - Receptionist - Accounts Payable & Receivable Clerk COLDWELL BANKER
2007 to 2009
• Answered phones, handled faxes, and day-to-day logistical operations.
• Make copies and type correspondence
• Ability to interface professionally with all customers at every level
• Perform a wide range of administrative support to eighty employees
• Handled all A/R and A/P for Coldwell Banker Tanglewood Branch.
• Process paper work for all new hires and existing employees. Including the creating of name tags and set up of computer log in accounts
• Serve as a liaison between all clients and employees.
• Update, maintain, and create all employee files for approximately eighty employees.
• Process sensitive personnel and managerial information
• Kept track of agent billing, and held handled basic finances for the office.
• Serve as a personal assistant to the Branch Manager by providing support including typing, proofing and editing
• Keep a weekly inventory of supplies and ordered supplies as needed.
• Ability to handle multiple assignments in a fast paced environment Human Resources Assistant- Receptionist
THE MARCO COMPANY - Fort Worth, TX
2005 to 2007
Managed employee payroll, and employee files.
• Reviewed employee insurance plans
• Assisted in the cross training of new hires.
• Process paper work for all new hires and existing employees. Including the creating of name tags and set up of computer log in accounts
• Maintain database information new hires
• Set up interviews and prepared and filed personnel files
• Conducted all new employee orientations, and served as the go-to person for all questions.
• Provided support to the entire HR department including typing, proofing and editing all HR related materials.
• Ability to handle multiple assignments in a fast paced environment High school
O.D. WYATT HIGH SCHOOL - Fort Worth, TX
June 2001
Invoicing
Answering
10 Key Data Entry
Employee Orientation
Kronos
Personal Assistant Experience
Word Processing
EDUCATION
SKILLS
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Data Entry — Expert
February 2020
Entering data quickly and accurately.
Full results: https://share.indeedassessments.com/share_to_profile/ 59f87fb532d86d962c33cae4fea38b44eed53dc074545cb7
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/share_to_profile/ 9b6af62ed4855eb2f50c8667b5b07c4beed53dc074545cb7
Intermediate Word Processing with Microsoft Word — Proficient February 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: https://share.indeedassessments.com/share_to_profile/ 67b303026f8247e7deb1c4007286a682eed53dc074545cb7
Logic & Critical Thinking — Familiar
March 2020
Using logic to solve problems.
Full results: https://share.indeedassessments.com/share_to_profile/ f973e72baf1a8e8e7f4b796f40754451eed53dc074545cb7
Attention to Detail — Highly Proficient
January 2020
Identifying differences in materials, following instructions, and detecting details among distracting information. Full results: https://share.indeedassessments.com/attempts/aeb19eed4cd77d95cd0e543a69b7a78ceed53dc074545cb7 Work Style: Conscientiousness — Expert
April 2020
Tendency to be well-organized, rule-abiding, and hard-working. Full results: https://share.indeedassessments.com/attempts/3fca828aa68ccefdea6dfee7acda1f64eed53dc074545cb7 Working with MS Word Documents — Highly Proficient February 2020
Knowledge of various Microsoft Word features, functions, and techniques. Full results: https://share.indeedassessments.com/attempts/01a8587f8b1317ef0b38c8f3663eb72eeed53dc074545cb7 Social Media — Highly Proficient
February 2020
Creating content, communicating online, and building a brand's reputation. Full results: https://share.indeedassessments.com/share_to_profile/ 470f20572ddfcea17b4c8f8e1e9cd310eed53dc074545cb7
ASSESSMENTS
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Relevant Skills
Microsoft Outlook
Microsoft Word
Microsoft Excel
Bonafide
Qualis
Switchboard
65 WPM
10key by touch
Agra
Time Star
Munis
Kronos
Excellent people skills
ADDITIONAL INFORMATION
Contact this candidate