Business development/Account manager

WILSON IKABA

PERSONAL DETAILS:

Date of birth **.02.1990

Marital status Single

Nationality Kenyan

Languages English & Swahili

Contact *********@*****.***, +254-*********,+254 073******* KEY SKILLS AND COMPETENCIES:

Excellent communication and presentation skills

Developing relationship with key decision makers

Relationship management

Developing new business opportunities and acquiring new clients

Excellent interpersonal skills

Outstanding customer service skills

Excellent problem-solving skills

Effective negotiation skills

Client retention

PERSONAL SUMMARY:

A confident, persuasive Business development Executive with a proven ability to create, maintain and enhance client relationships. I am a driven individual who strives to have a significant impact on the value and success of any company I join. I strive to understand the market, products, customers and competitors thus creating maximum value for the company I work for. Right now, I am looking for a suitable position in account management or business development with a dynamic company that is continually growing and offers growth opportunities for the individual. ACADEMIC QUALIFICATION:

Ongoing: CIM Level 6: Diploma in professional marketing Oct 2013-Dec 2013: Prince 2 certificate in project management May 2010- October 2013: Catholic University of Eastern Africa (B.A in Social Science

(Economics)- Upper Second Class Honors

2004-2007: Nairobi School (KCSE) A-

TECHNICAL COMPETENCES:

Proficient in Microsoft Excel

Proficient in using CRM.

Proficient in Turnquest Underwriting System

Proficient in AIMS Underwriting System

WILSON IKABA

PROFFESIONAL QUALIFICATION

Advanced Chartered Insurance Institute (ACII), UK: Completed Insurance law, Underwriting practice and Business finance. Preparing to sit two more exams to complete my diploma

WORK EXPERIENCE:

2018 to date: Pacis Insurance Company Ltd

Position: Business Development Executive

Responsibilities:

Acquisition of new clients and new business.

Collecting and communicating customer requirements

Attending meeting with clients

Managing of intermediary accounts

Presenting proposals to prospective clients

Management of sales & business development reports (pipeline)

Customer Relationship Management.

Monitor market share, conduct regular competitor analysis and drive goal setting for niche identification and market growth.

Co-ordinate the roll out of marketing and customer service strategies and promotional activities in the identified market segment

Participate in the development of interactive digital platforms for customers.

Ensuring business retention of at least 90%.

Manage tender business ensuring timely submission date, key requirements etc.

Following-up on quotations with the prospective clients.

Holding regular meetings with intermediaries/ clients in order to establish concerns April 2017 to May 2018: Pacis Insurance Company Ltd Position: Underwriter

Responsibilities:

Ensuring excellent customer experience.

Preparation of competitive quotations for new and existing business.

Managing allocated accounts.

Organizing and attending clients and intermediaries’ meetings for business relationships.

Timely debiting of premiums for new business, renewals and endorsements.

Ensuring timely collection of premiums.

Running, updating and dispatching renewal notices on time as well as negotiating renewal terms where applicable to ensure maximum business retention.

Liaising with documentation department for preparation and dispatch of policy schedules, debit notes, credit notes, cards and other documents.

Generating monthly, quarterly and annual production reports.

Responding to customer queries via e mails, calls and one on one.

Educating clients and intermediaries on the company products.

Preparation of premium invoices.

Marketing insurance products.

Accounts reconciliation.

Processing payments for service providers.

Monitoring customers claims experience.

WILSON IKABA

Feb 2014-March 2017: First Assurance Company

Ltd Position: Assistant Underwriter

Responsibilities:

Preparation of quotations as per the standards of service

Responding to customer queries as per the standards of service

Issuing motor certificates, cover notes & yellow cards as per the standards of service

Preparation and dispatch renewal notices as per standards of service and negotiate on renewal terms where applicable

Capturing premium & data within the month of risk.

Adherence to credit policy

Performing any other duties requested by Management WILSON IKABA

WEB PRESENCE:

LinkedIn: https://www.linkedin.com/in/wilson-ikaba-waweru-ab642a20/ INTERESTS AND HOBBIES:

Reading a wide range of motivational books

Swimming

Networking

Data Science.

WILSON IKABA

REFEREES:

Mr Robert N Masese Wilson Oyuga Lilian Olotch

Director CDF Kenya Fmr Marketing Manager, Pacis First Assurance co ltd Tel: +254-********* Insurance Tel: +254-*********

Email: ********@*****.*** Tel: +254-********* Email:********@*****.***

Contact this candidate