Licensed Optician
Resume:
Dedicated over seven years in optical industry starting from optician technician to licensed optician looking for a long-term career change. Successful at shaping client experience to build and maintain relationship for frequent return.
7+ years of customer service
Excellent at upselling products
Product knowledge
Relationship building
Client relations
Personable
Patience
Licensed Optician, Lux Eyewear, Palo Alto, CA, 06/2019 – Present
Pushing the boundaries of client experience by proposing different eyewear solutions based on client personal style while considering their specific ocular requirements and spending plan.
Launched virtual styling appointments for at risk-clients during the height of the pandemic, capturing 80% of client sales, to increase revenue.
Partnered with doctors, sales and optical lab department to deliver a product that looks and functions beautifully.
Lead Optometric Technician, Grand Lake Optometry, Oakland, CA, 01/2015-02/2017
Trained new hires of daily responsibilities, use of optical machinery & programs and collecting relevant patient data for doctors.
Instructed new contact lenses wearers insertion and removal techniques on an average of 4x/month.
Leadership Experience
Director, College of Science, Associated Students Inc., CSU East Bay, 2013 – 2014
Elected student representative for the College of Science representing 14k students
Generated a survey resulting in a grant that provided quality seating, more white boards & accessories for studying, and created an inviting environment to foster learning for future students in the science building.
Hosted CSU East Bay’s Welcome Day for the Science department by creating a diverse student panel that reflected various science disciplines, gender, and ethnicity.
/gaozongyang
/gzy16
San Mateo, CA
adlp7w@r.postjobfree.com
Licensed Optician
GAOZONG YANG
Professional Summary
Professional Experience
Education
Skills
Bachelor of Science
Biological Science
Minor in Chemistry
California State University,
East Bay
June 2014
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