Office Assistant Service Representative
Resume:
Lukisus Oatman
Experience Office Assistant
Middlesex, NC 27557
**************@*****.***
Operations Specialist in banking with several years of experience in an office setting. Looking to utilize my skills and become a valued asset with a reputable company. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Correspondent Lending
BB&T now Truist Financial
March 2011 to Present
full-time Employee)
Mortgage Operations Specialist II
• Review Conventional, VA, FHA Loan Applications
• Verify applicants' personal loan information
• Determine which applicants qualify for appropriate loans
• Provide results to upper management for final loan approval
• Maintain confidentiality on all applicants information
• Purchase loans from correspondents
• Key lock information into unifi system
• Managed multi-lined phones
• Process client files and schedule appointments
• Handles various bookkeeping duties
BB&T Correspondent Lending
BB&T - Wilson, NC
January 2008 to March 2011
Data Entry Associate (Temporary Assignment)
• Review Conventional, VA, FHA Loan Applications
• Verify applicants' personal loan information
• Determine which applicants qualify for appropriate loans
• Maintain confidentiality on all applicants information
• Assist in lock department
• Key lock information into unifi system
• Pull locks out of alphabetized lock book
• Managed multi-lined phones
• Process client files and schedule appointments
• Handles various bookkeeping duties
Unit supply Specialist
United States Army - Fort Bragg, NC
August 2006 to January 2008
• Performed routine supply/ logistics/ transportation functions as required
• Provided subject matter expertise/ hands-on support in the execution of supply, transportation and other key logistics functions
• Assisted in support planning, scheduling, execution, and monitoring of parts, fielding, distribution, storage, support and sustainment operations
• Assisted in data collection/analysis, trouble shooting, and development of recommendations/solutions for material, equipment, procedural and improvement processes
• Provided field support/liaison to operating units
• Maintained secret security clearance
• Maintained troop movement confidentiality in the interest of National Security Customer Service Representative/Cashier
Hamrick's Family Clothing - Raleigh, NC
October 2004 to August 2006
• Communicated and interacted with customers daily
• Used multi-line phones to communicate with customers
• Operated cash register
• Sold Apparel to customers
• Trained new hires
• Re-stocked merchandise as needed
• Counted till at shift's end and made night deposits Daycare Teacher
Hamrick's Family Clothing - Middlesex, NC
October 2004 to August 2006
• Worked Part-time through Cooperative Education Program
• Taught children Alphabet and numbers
• Taught children how to share
• Taught children to work in groups
• Traveled with child care owner on field trips
• Assisted owner with meal planning
Education
Associate in Business Fundamentals
University of Phoenix - Charlotte, NC
December 2016 to July 2017
Associate in Medical assisting
Motte Technical College - Raleigh, NC
2011 to 2013
Skills
• Data Collection
• Fair Housing Regulations
• Office Administration
• Multi-line Phone Systems
Military Service
Branch: United States Army
Rank: E2
Additional Information
• Work well without supervision
• Ability to prioritize and remain focused on the essence of an issue
• Excellent with customer support services
• Skilled at learning new concepts quickly while working well under pressure
Contact this candidate