Manager Executive

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BETH A. TAYLOR, PMP, PMI-ACP

Cary, NC 205-***-**** ************@*****.***

https://www.linkedin.com/in/bataylor0906/

PROGRAM & PROJECT EXECUTIVE SUMMARY

Strategic Leader, leveraging PMI methodology with Agile, Lean and applicable techniques to facilitate change, focus on data from expertise in finance, contracting, change management, and process engineering to achieve goals. Recognized for high EQ, successfully integrating exceptional teams and methodologies to ensure customer success. PROFESSIONAL EXPERIENCE

GK SOFTWARE AMERICAS, RALEIGH, NC APRIL 2019 - CURRENT HEAD OF PROJECTS/DIRECTOR PROFESSIONAL SERVICES – OPERATIONS POS SOLUTIONS LEADING CROSS FUNCTIONAL SOFTWARE DELIVERY TEAMS & PROFESSIONAL SERVICES, FROM RFP THROUGH IMPLEMENTATION TO MAINTENANCE AND SUPPORT

• Executive leader for team of forty remote, offshore and local Developers, QA, Consultants and Project Managers on complex Point of Sale, Payments and operations programs well over $10-15M.

• Highly skilled in guiding project teams to aligning deliverables to customer requirements, re-aligning projects to meet budget and delivery needs in a hybrid Agile and Waterfall environment – adapting to customer specific needs within organizational structure.

• Creating and managing to KPI’s; Managing forecast, budgets and actuals to measure performance and identify focused improvement; contract review and approval, drafting SOW, CR’s to address revenue, deliverables, project phase or production.

ADVANCE AUTO PARTS, APEX SYSTEMS, Cary, NC SEPT 2018 – MARCH 2019 PROGRAM MANAGER (CONSULTING CONTRACT)

Directed end-to-end project deliveries for HRIS Transformation Workday deployment deadlines. Re-developed budget and forecast; revised internal capitalized costs on HRIS program, Executive stakeholder management. PROTECTIVE LIFE, Birmingham, AL MAY 2015 – AUGUST 2018 SENIOR ENTERPRISE PROJECT / PROGRAM MANAGER

Directed cross-functional, executive-driven enterprise initiatives for business, IT programs, and projects in Contracting, Compensation, Enterprise CRM, Distribution, Marketing, and Claims via Stage Gate model and Scaled Agile transformation.

• Drove all aspects of programs and projects, including accounting to manage costs, budgets, and forecasts; internal and third-party resource management; and contract negotiations with legal teams, instituting improved understanding of the cost–benefit analysis process within PMO.

• Delivered business case to corporate governance board to align with strategic goals reducing internal dependence on aging mainframe and Cobol developers.

o Recommended vendor cloud-based configuration solution, positioning business for future acquisitions with

$800K to $1M in return on investment (ROI) over five years.

• Drove requirements marathon and cohesive process for preparing RFPs with relevant selection criteria correcting gap. o Resulted in selecting Gartner #1 Leadership quadrant vendor - implementation costs 30% less, timeline 34% shorter than proposed vendor.

CHESAPEAKE SYSTEMS SOLUTIONS (NOW TRINTECH), BIRMINGHAM, AL JULY 2013 – MARCH 2015 PROJECT MANAGER / PROCESS ENGINEER

Led organization from manual project management implementing cross-functional SaaS software solution, Clarizen. Managed projects and relationships focused on largest and international clients, from RFP through the SDLC. Advocated for portfolio reporting, billing processes, audit trails, cost analysis, resource management, and documentation control for Agile IT development within Waterfall client project management. 2

BETH A. TAYLOR, PMP, PMI-ACP

205-***-**** ************@*****.***

SIEMENS HEALTHCARE, CARY, NC JUNE 2001 – JUNE 2013 FINANCE MANAGER, SERVICE BUSINESS ADMINISTRATION

Directed all aspects of project management and financial operations, including contracting, billing, data, disputes, and people management of 6-25 remote and local staff in ISO 9000-2001 operation as TQM rep. Program, Project, Process Improvement, and Change Management

• Managed acquisition integrations, IT initiatives, and enterprise projects with teams built from cross-functional business units, including Marketing, Legal, and Compliance, to achieve financial and implementation goals.

• Established process engineering, change management via task forces, cross-functional workshops; with Lean Six Sigma principles and tools such as Kaizen, Benchmarking, Value Stream Mapping, Root Cause Analysis and more. o Implemented automated dispute tracking, resulting in 70% reduction in federal government contract disputes. o Led invoice reporting, reducing days sales outstanding 30% for FY 2010 and 27% for FY 2011.

• Initiated, executed project to integrate service vendors into SAP ERP system, resolving two strategic problems: 1) achieve compliance requirements also providing actionable information to cross-functional departments 2) eliminating

$12M–$14M in annual disputes.

Financial Operations, Contracting Manager

• Directed staff of contract administrators, data management billing analysts in commercial, operational, and related P&L functions in SAP for federal government, vendors, direct sales, and diagnostic material licensing agreements.

• First level contract approval authority up to $1M, managed Vendor Partner service activity over $100M annually. Developed commission structure for Vendor Partners, resulting in positive margin.

• Reorganized staff and job functions to maintain current headcount during double-digit growth, provided performance management and coaching for local and remote direct reports.

• Received APEX Management Team Award in 2009 and Individual APEX Award in 2007 for service excellence. EDUCATION / CERTIFICATION

UNIVERSITY OF ALABAMA AT BIRMINGHAM, Birmingham, AL Master of Business Administration

NORTH CAROLINA WESLEYAN COLLEGE, Rocky Mount, NC

Bachelor of Science in Business Administration

Certifications:

• Project Management Professional (PMP), Project Management Institute (PMI), 2011 – Current

• Agile Certified Practitioner (PMI-ACP), PMI, 2017 – Current

• Certified Scrum Master (CSM), PMI, 2017 – 2020

• Project Management Masters Certificate, University of Alabama at Birmingham, 2010 PROFESSIONAL MEMBERSHIP

PMI NORTH CAROLINA 2018 - 2021

PMI CENTRAL ALABAMA CHAPTER 2011 - 2021

VICE PRESIDENT OF EDUCATION, PROFESSIONAL DEVELOPMENT 2016 - 2017

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