Manager Front Desk

Austin Taylor Browne

**** ****** **. *********, **

Cell: 703-***-****

************@*****.***

Education

Christopher Newport University (B.A Psychology, 2013-2017)

Shepherd University (2012-2013)

Yorktown High School 2008-2012, Arlington, VA

Employment History

Kastle Systems February 2018 – Present

Responsible for responding to client communications in a timely and high-quality manner while adhering to Kastle policies and standards.

Ensures client issues and requests are addressed to full resolution in an efficient and satisfactory manner.

Works closely with internal teams to maintain a continuous knowledge of projects and proactively communicates potential issues and/or opportunities within or related to the project.

Ensures that all processes and procedures are completed correctly.

CTR Recruiting Group September 2017- January 2018

Sought and identified formidable candidates to meet the staffing needs of shipyards within the Norfolk region.

Screened candidates that fit personnel needs through both phone and face-to-face interviews.

Worked with new applicants to create and refine their resumes.

Served as an advisor for individuals going through the process of obtaining a security clearance.

All-American Youth Football Camp 2010-2017

Taught over 500 kids from ages 6-12 the fundamentals of football and sportsmanship to enhance both their athletic ability and character.

Served as a liaison with parents to keep them informed about their child’s development and behavior during camp.

Fostered an inclusive environment by assisting mentally and physically disabled children to maximize their camp experience.

Arlington County Parks and Recreation 2008-2014

Acted as a knowledge resource and point of contact for constituents seeking information about the Parks and Recreation system.

Organized events throughout the county and trained staff to execute accordingly.

Worked the front desk at multiple community centers where responding to inquiries or forwarding to the appropriate party.

References

Kastle Systems Senior Account Manager: Justin Sharma 571-***-****

Athletic Director CNU: Matt Kelchner 757-***-****

Owner of Sportz 4 Kidz inc.: Allan Glascock 703-***-****

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