IT Support Specialist

Heba Meshal

personal information

*** *** ****** ******** ** 71461

phone number 337-***-****

email address ******.****@*****.***

Education

● 1999-2000 High school diploma

● 2012-2013 Microsoft course ( word / outlet / access )

● 2013-2014 MCITP – MSCA Courses

Experience

Logistics support for the sales department

Marketing plans

Following up with sales representatives

Opening new markets

solutions

schedule

Awards and Honors

● Successfully completed English for IT 2013 .

● Microsoft certified systems engineer excellent with honor august 2013.

● Successfully completed Cisco-interconnecting Cisco Networking Devices Part 1 (ICND1) June 2013.

● Successfully completed Cisco-interconnect Cisco networking Devices Part 2 (ICND2) July 2013.

Computer Skills

● Microsoft ( word / excel / power point )

● Configure and troubleshoot windows servers,Active directory domain servers, identity and access solutions with windows server 2018 .

● Knowledge of ISTAP Routers,NPS,NAP, Radios, WSUS, DFS, VM Ware and Hyper V .

● computer maintenance ( installing, managing and maintains all editors of Microsoft windows operating systems .

● Maintain of computer hardware / software .

● Personal skills : strong programming and problem solving .

● Well -development commutations skill.

● Well -development technical writing skills .

Work history

July 2015- November 2016 specialty computers leesville Louisiana

● Sales and marking .

● Service after sale.

● Troubleshoot the servers .

● Updating systems /software.

● Resolving problems with hardware .

● Receptionist and front desk help .

Work Adjective

work in a environment that challenges me to continue learning at the same time is able to help and learn as much as I can from my peers . To create an workspace that is continual growth with opportunities for advancements.

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