Manager Customer Service

Debra Myers

**** **** ******* **** *** North, BRAZIL, IN-Indiana, 47834 • 812-***-**** • *********@***.*** Hardworking business-savvy professional with a strong background in a highly dynamic organization. Dedicated and motivated individual who is searching for a position that will lead to a lifetime career with a well-established, and reputable company. Operations

Leadership

Training

Customer Service

Complex Problem Resolution

Money Management

Asset Protection

Opening and Closing

Multi-Task Management

Report Preparation

Record Handling

Business Communication

High School Diploma - 1982

Staunton High School - Brazil, IN

Business/ history major

National Honors Society

Who's Who Among American High School Students

Packer - January, 2020 to Present

Ascena - Greencastle, IN

Protected materials for transport by correctly packaging products boxes and crates. Promoted delivery efficiency by accurately labeling and organizing containers. Quickly and properly wrapped and boxed items, maintaining uniformity to meet fulfillment targets. Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins. Inspected outgoing shipments to verify accuracy and prevent errors. packing slips and other documentation to appropriately box items requested by clientele. Relief Teller - September, 2014 to October, 2017

First Financial Bank

Performed customer transactions for money orders, cashier’s checks, deposits and withdrawals. Handled various accounting transactions. Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services. Maintained friendly and professional customer interactions. Completed highly accurate, high-volume money counts via both manual and machine-driven approaches. Processed customer transactions accurately and efficiently. Answered telephone inquiries on banking products including checking, savings, loans and lines of credit. Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately. Prepared a variety of different written communications, reports and documents to ensure smooth operations. Branch Operations Coordinator - October, 2017 to January, 2020 First Financial Bank

Balancing branch and vault, Openings of CD'S and IRA'S, In charge of opening and closing the bank branch, In the lead while the manager was away. PROFESSIONAL SUMMARY

SKILLS

EDUCATION

WORK HISTORY

Attendance/Guidance Officer - December, 1996 to September, 2014 Northview High School - Brazil, IN

Maintained accurate records of all absences, truancy issues and disciplinary actions. Input daily attendance information into office database. Developed exceptional time management, relationship building and organizational skills from working in busy school setting. Called parents and guardians to inquire about late or truant students. Pleasantly greeted all office visitors and asked open-ended questions to determine needs. Worked closely with students and parents to increase positive feedback from parents and boost overall student success.

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