CURRICULUM VITAE OF OBOPENG TLALANG

PERSONAL DETAILS

I am a self motivated, assertive, innovative and reliable individual, able to work effectively under pressure. I also have interpersonal relations and this makes me able to interact with people at various levels. I have good customer service and I strive to prosper in everything I do.

ID Number : 970-***-**** 081

Date Of Birth : 01 April 1997

Nationality : South African

Gender : Female

Home Address : 9083 Motshepe Avenue

Kagiso

Krugersdorp

1754

Contact Number : 067-***-****

Email Address : adlopt@r.postjobfree.com

Marital Status : Single

Home Language : Setswana

Other Languages : English

Health Status : Good

Criminal Record : None

EDUCATIONAL QUALIFICATIONS

Name Of Institution : Tlhaole High School

Highest Grade Passed : Grade 12

Subjects Passed : Mathematics Literacy

: English

: Setswana

: Tourism

: Geography & Life Orientation

Year Obtained : 2015

Name Of Institution : Skill Excel Training Institute Subjects Passed : Telephone Ettiquette

: Communication Skills

: Telesales Scripting

: Customer Care

Year Obtained : 2019

WORK EXPERIENCE

I was working as a sales assistant at Legit. I started on the 1st of September 2017 until the 25th of August 2019.

DUTIES

• Greeting and engaging friendly with customers who enter the shop.

• Be involved in stock control and management.

• Assisting customers with finding the goods and products they are looking for.

• Working as cashier and being responsible for processing cash and card payments.

• Stocking shelves with merchandise.

• Answering queries from customers and reporting any non-conformances and/or discrepancies and problems to the supervisor, and also addressing customer complaints.

• Giving advice and guidance on product selection to customers.

• Responsible for security within the store and being on the look out for shoplifters and fraudulent credit cards etc.

• Dealing with customer exchanges and refunds.

• Houskeeping in different departments within the store

• Attaching price tags to the goods and products on the shop floor.

• Balancing cash registers with receipts.

• Receiving and storing the delivery of stock.

• Keeping up to date with special promotions and putting up displays around the shop.

REFERENCES

Name Of Person : Mr T Senna

Occupation : Tlhaole High School Principal

Contact Number : 073-***-****

Company Name : Legit

Manager : Ms Boitumelo Modiga

Contact Number : 011-***-****

Name Of Person : Innocentia Morweng

Occupation : Mentor

Contact Number : 082-***-****

Company Name : Skill Excel Training Institute

Contact Number : 011-***-****

EXTRA MURAL ACTIVITIES

I was a netball player, did drama and participated in school choirs. What I enjoyed most was being on stage as an actress.

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