IT & Networking • Customer Service • Advanced Troubleshooting • Graphic & Web Design/Development Computer/Desktop Skills • Excellent Communication • Flexible • Ability to adapt to any environment

Walgreens – Work From Home, Indianapolis, Call center specialist 2019

Followed-up with current walgreens customers

Communicated with customers to align medication through the walgreens system

input and modified customer medications in the system

Teletech Work from Home, Indianapolis, Best Buy Cust. Support 2018-2019

Helped customers with ordering and software trouble shooting

Communicated with customers to help problem solve orders

tracked customer orders and product maintenance

Safe Haven ELC, Indianapolis, Co-Director 2012 - 2017

Developed & administered daily curriculum

Managed hourly staff & team members

Maintained professional communication with parents

Provided safe and quality care to children & families

TCC (Briljent), Indianapolis, Help Desk Assistant 2011

Provided Support to PES Applicants

Conducted procedural follow-ups to clients within the program

Maintained professional communication with applicants needing assistance

Provided resources to applicants by mail, email, and fax daily

Free & Clear (Briljent), Indianapolis, Quit Coach (from home) 2009

Provided inbound and outbound support to callers

Input client information and documentation into an online database

Conducted assessments to clients

Completed patient-focused interventions

Eli Lilly- Indianapolis, Administrative Assistant 2008

Arranged and orchestrated interoffice projects

Administered daily reports, calendars, and distributed mail

Operated general front desk duties daily

Provides computer Repair, Desktop Support, IT Services, Graphic Design, Website Design & Development for local businesses & individual clients throughout Indianapolis and online.

Art Institute of Indianapolis – Web & Graphic Design, 2014 • ITT Tech - Information Technology, 2009 • Ivy Tech Assoc. Early Child Education, 2005 • North Central HS -Diploma, 2003

AVAILABLE UPON REQUEST

5033 Brookstone Ln Indianapolis, IN 46268

317-***-**** adlolt@r.postjobfree.com

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