Career Objective:

To obtain a position with a reputable company that has growth potential and where I can utilize my previous experience to improve my skills and support my team work to build up powerful and successful system in all possible fields.

Professional Experience:

Current Company Name

Espire Infolabs

Previous Company Name

Wipro

Experience

5+ years

Designation

Senior Project Engineer

Role

Operations and Support, Application Development

PROFESSIONAL KNOWLEDGE:

Operating System

Unix/Linux

Applications and tools

Sql developer, Remedy Ticketing Tool, MS-Excel, Putty, Ms-Word, WinSCP, ASN Viewer, vi editor, Hex editor Edit Plus, MS-PowerPoint, Eclipse, Toad,Tomcat, CRM, CMSS, JDA Dispatcher

Languages

UNIX Shell Scripting

DBMS

PL/SQL, DynamoDB, SQL

Project Details:

Project 1

NAVITAS

Client

British Petroleum (United Kingdom)

Duration

2 year 11 months

Project Description

NAVITAS programming is to build a new technology platform to provide BP’s public and internal digital Communication.

NAVITAS basically deals with Preprod environment.

We have used EC2 to launch as many servers we need, configure security, networking and manage storage. It provides scalable computing capacity in cloud.

Role & Responsibilities

I was involved in Technical Support for Cloud Service Line like EC2, S3, cloud watch, IAM, Networking, VPC.

Apart from that I was also involved in URL redirections of bp sites, build and monitor services on production servers.

Maintainance and support of public faces and intranet websites for client in AWS.

Setting up vanity URL redirections for public and intranet websites.

We provide the AdobeCQ/AEM hosted AWS environments for the development and deployment.

Manages DNS request setup for various domains.

Ability to troubleshoot the environment and perform root cause analysis of the problem and propose solution/fix.

Worked on UNIX platform using UNIX Commands, shell-scripting and automation of scripts using Cron-job.

Ability to build and monitor various cloud services in Production servers.

Platform/Tools

Unix Shell Scripting, IAAS, AWS EC2, S3, IAM, Load Balancer, VPC, Networking

Project Details:

Project 2

Telecom Mediation System

Client

MAXIS COMMUNICATIONS (Malaysia)

Duration

2+ years

Project Description

Telecom Mediation System is used to convert raw data from Network Elements like Mobile switching center (MSC) to readable format.

AMS provides an efficient mediation layer between diverse network elements and user applications such as Roaming Billing and Interconnect Billing so on.

Aricent Mediation Platforms are used mostly by Telecom Service Providers, who typically need to process CDRs (Call Detail Records).

Role & Responsibilities

I was involved in the coding for various features using Shell Scripting on Linux platform.

Apart from that I was also involved in solving various customer service request and my responsibilities include

Patch testing, sharing the test results with customer and final deployment after customer go-ahead.

Doing new Configuration changes like Trunk configuration, Number series configuration etc.

Daily analysis of corrupt/duplicate data

Ensuring the Application/CDR Data backup is done on time as per policy.

Uploading daily Audit reports at customer portal

Providing resolution to downstream application like ICSS in case of wrong fields like wrong product ID.

Daily dashboard includes reconciliation of:

Number of files and CDRs received from NE’s.

Numbers of CDRs filtered at AMS.

Numbers of CDRs passed and dumped to various downstream applications like for Interconnect billing, Roaming settlement and CDR Portal etc.

Daily Tracker (includes customer service Requests with arrival time and its resolution time).

Following the daily health checklist to keep an eye on the system performance

Preparing AMS weekly data for the analysis of dip in data (if any) and for the weekly customer review

Providing monthly productive data to manager for all the Service Requests or incidents logged

Platform/Tools

TSM run time kit (CSG), Linux, Unix Shell Scripting

Project Details:

Project 2

Telecom Interconnect System

Client

MAXIS COMMUNICATIONS (Malaysia)

Duration

2+ years

Project Description

Interconnect is an application for Wholesale Billing used across the Telecom Operators to handle calls for other service providers.

This allows the customers of one service provider to communicate with the customers of another service provider.

Interconnect Billing concerned with calculating the amounts to be paid to and received from each of the network operators that our infrastructure connects in order for the successful call origination and termination.

The CDR for interconnecting calls keeps the call routing information as a group of valid values to identify the carrier and country details.

Role & Responsibilities

I was involved in the coding for various features using Shell Scripting on Linux platform.

Apart from that I was also involved in solving various customer service request and my responsibilities include

Patch testing, sharing the test results with customer and final deployment after customer go-ahead.

Doing new Configuration changes like Trunk configuration, Number series configuration, Bill period loading, repricing requests etc.

Completeness of Deliverables- Provide accrual (pre estimation) report and monthly reports to finance team within the SLA.

Daily analysis of corrupt/duplicate data.

Ensuring the Application/CDR Data backup is done on time as per policy.

Uploading daily Audit reports at customer portal.

Reconciliation of invoices coming from an interconnect partner which relate to outgoing CDRs.

Process for clearing the Error bucket for Processed CDR’s and Re-processing them again from Interconnect Application.

Process for CDR extraction from Interconnect Application through downstream system i.e. BDM

Process for missing CDRs check sent by FM Team. We need to check in Database Table for the specific missing CDR files.

Old CDR’s need to be archived for maintaining Server Space. We need to check with Business I.e. Finance Team for disputes for the respective months of archival.

Daily Tracker (includes customer service Requests with arrival time and its resolution time).

Following the daily health checklist to keep an eye on the system performance

Preparing ICT weekly data for the analysis of dip in data (if any) and for the weekly customer review

Providing monthly productive data to manager for all the Service

Platform/Tools

Unix Shell Scripting, PL/SQL, finance manager, CSG interconnect, TOAD,

SQL developer, eclipse

Project Details:

Project 3

Ceva Platform

Client

CEVA

Duration

1 Month

Project Description

JDA Dispatcher is a software solution provides a platform that focuses on labor utilization, customer service and warehouse organization to optimize your warehousing processes.

This allows the customers of one service provider to communicate with the customers of another service provider.

JDA dispatcher will pick the file based on the record type and deamon will insert data in table.

Role & Responsibilities

Provide support to software Development life cycle

Prepare ad hoc queries report for both technical and business teams.

Prepare various code designs and ensure efficient implementation of same.

Evaluate all codes and ensure quality of all project deliverables.

Monitor data warehouse work and provide subject matter expertise.

Coordinate with external clients and participate in various technical meetings

Platform/Tools

Jda Dispatcher

Educational Qualification:

Examination

Year

Board/University

M-tech

2019

BITS PILANI

BCA

2015

PANJAB UNIVERSITY

Class XII

2012

CBSE

Class X

2010

CBSE

Key Skills:

Ability to work efficiently on Linux and respective applications by handling errors using forums.

An organized and target oriented approaches towards any task.

Ability to perform a variety of tasks simultaneously with minimum supervision.

Possess leadership quality.

Ability to adapt to adverse situations.

Personal Information:

Father’s Name

Baldev Singh Raghwa

Date of Birth

February 13h, 1995

Languages

English, Hindi

Interests

Badminton, Reading

NITIKA RAGHWA

Address: - 129/26 sector 32A, chandigarh

Phone: - +91-980*******, & Emai-id: adlold@r.postjobfree.com

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