Customer Care Manager
Resume:
JUSTUS ROCHE OPIYO
CURRICULUM VITAE
*************@*****.***
CELL PHONE NO: 071*******/ 073*******
PERSONAL DETAILS
Name: Justus Roche Opiyo
Address: P.O. Box 186**-***** Nairobi
Date of Birth: 15th August 1989
Age: 32 Years
Height: 6ft
Weight: 71 Kgs
Marital Status: Married
Passport Number: BK073606
Cell Phone: +254-*********/ +254-*********
Email: *************@*****.***
PERSONAL ATTRIBUTES
High integrity and confidentially
Good communication, presentation and interpersonal skills.
Computer proficiency.
Ability to work under pressure in a structured way
Self-driven and can work with minimum supervision
Ability to perform within strict deadlines
Good organizational and leadership skills
Good command of business English, office practice and customer care
CAREER OBJECTIVE
I am an outstanding and dynamic result oriented person who is self-motivated and with a sincere call to duty. I wish to exploit my full potential and become established and successful in the field through international employment opportunities.
To offer a competitive workmanship that aligns to the needs and expectation of my employers.
EDUCATION BACKGROUND
2016 Rocky Driving School
BCEI Heavy Commercial
2010 – 2012 Graffins College, Westland Campus
Diploma in Business Management
2006 – 2009 Parklands High School
Kenya Certificate of Secondary Education
1998 – 2005 Mathare North Primary School
Kenya Certificate of Primary Education
WORKING EXPERIENCE
2019 – to date: Multi Energy Limited
Position: Commercial Prime Movers driver (Gas tanker)
2018 – 2019 Creative Consolidated Systems Limited
Position: Assistance Supervisor
2016 – 2018 Green Gas Company Limited (Aaman Gas)
Position: Commercial Prime Movers driver (Gas tanker)
2012 – 2014 Metal Can and Closures Limited
Position: Storekeeper
DUTIES AND RESPONSIBILITIES
Drive vehicle to designated destinations for customer products deliveries
Drive safely and deliver products within deadlines
Analyze delivery address; determine appropriate routes and main schedule.
Report any accidents of injuries to supervisors immediately.
Load and unload products from trucks and trailers
Perform vehicle inspection such as checking fluid level and tire pressure.
Notify supervisors about any major repairs and maintenances.
Follow local and state driving laws and road regulations.
Maintain the vehicle clean and safe.
Collect payments from customers at the time of products delivery.
Work with support team to provide exceptional customer services and address customer concerns.
Perform vehicle inspection before and after each trip.
Adhere to company operating policies and procedures.
Maintain driving log, prepare vehicle performance forms and complete daily paperwork
Provide special care in delivering fragile and hazardous products.
INTERPERSONAL SKILLS
Good communicator
Dressed sharply and well groomed
Attentiveness and ability to anticipate what the guests
HOBBIES
Socializing
Travelling
Reading novels
Listening to music
REFEREES
1.Stanley Okati
Director
Multi Energy Limited
Tel No: 072*-***-***
2.Samuel Okumu
Manager
Creative Consolidated Systems Limited
Tel No: 072*-***-***
3.Tom Ochieng
MFI Limited
4.Abdihakim Mohammed
Green Gas Company Limited (Aaman Gas)
Tel No: 072*******
Contact this candidate