Kionne King
Johnson City, TN 37601
(682) 622-p9729
********@*****.***
EXPERIENCE
East Tennessee State University, Johnson City, TN — Secretary III
January 2016 - March 2020
Served as secretary to the Honors College department
Drafted non-routine correspondence and memos for supervisors signature; utilized word processing and graphics software to format and generate various materials including correspondence, memos, handouts
Assisted visitors; directed to appropriate liaison, supplied answers to inquiries
Maintained supervisor’s calendar, scheduled appointments, assisted in planning special events
Composed responses for incoming mail for routine inquiries
Purchased office supplies, ordered graduation- related awards (stolls, pins, etc)
Developed and maintained departmental filing system
Maintained confidential records for students and employees
Intercepted incoming phone calls; provided information, screened requests on behalf of supervisor, or refered calls to appropriate person
Assisted staff in performance of duties; serves as informational resource in regard to the more difficult inquiries or problems
Conducted research for supervisor; summarized information
Served as liaison to other departments on various operational matters
Agero, Blountville, TN — Job Title
August 2019 - February 2020
Dispatched roadside assistance to State Farm customers
Updated distressed on the progress of their assistance
Airbus Helicopters, Grand Prairie, TX — General Clerk
June 2014 - January 2015
Performed duties within the Industrial Engineering department
Assisted interns with data entry
Organized the tool crib in the helicopter hanger, labeled work bays
Constructed maintenance carts for engineers
Conducted 5S exams in various work spaces on the campus
EDUCATION
East Tennessee State University, Johnson City, TN — Industrial Technology
August 2015 - Continuing
M.B. Lamar High School, Arlington, TX
August 2011 - June 2015
SKILLS
Time Management
Filing/ Organization
Microsoft Office Applications
Special Events Coordinating
Leadership/ Teamwork
Typing Proficiency/ Dictation
Telephone etiquette
Summarization
Presentation